Results for "chatbots"

Notated News / Technology

GetYourGuide, Air Serbia and more news briefs today...

By PhocusWire | January 3, 2018

In our latest wrap-up of news in brief: ARC partners with GetYourGuide... Verteil Technologies'... Read More

Opinion / Technology

Sentiment versus sentient: Taking conversational AI further in travel

By Madhusudan Mathihalli - Passage AI | December 12, 2018

Artificial intelligence applications that are currently being used in the travel and hospitality... Read More

News / Technology

How AI can be used to enhance loyalty programs

By Mitra Sorrells | April 6, 2018

Since the Cosmopolitan at Las Vegas introduced it’s virtual concierge chatbot in January 2017, more... Read More

News / Online

PhocusWire's hot topics in travel for 2023

By PhocusWire | December 21, 2023

Here are PhocusWire's selections for six “hot topics” that dominated the travel industry in 2023, and... Read More

News / Online

Review analysis reveals decline in hotel guest satisfaction

By Kathryn Walson | November 29, 2022

Hotels included in the report range from three to five stars and represent five major regions: Asia... Read More

Interview / Online

In The Big Chair - Werner Georg Kunz-Cho of Fareportal

By Linda Fox | February 10, 2022

With an earlier career in aviation (Swiss, Lufthansa and CityBird) and other travel intermediaries,... Read More

News / Startups

Where are they now? Catching up with the Hot 25 Travel Startups for 2020

By Mileva Sapic | October 7, 2024

AllFly, Mize, Questo, Magpie and FutureStay update PhocusWire on what they've been up to since they... Read More

News / Technology

AI check-in: MakeMyTrip sees conversion boost from AI implementations

By Morgan Hines | February 22, 2024

MakeMyTrip group chief technology officer Sanjay Mohan discusses what the company is learning - and... Read More

News / Technology

Traveler insurers eye investment in AI

By Jamie Biesiada - Travel Weekly | April 17, 2018

From customer service chatbots to serving up the right mix of trip-specific benefits to the right... Read More

News / Distribution

Three ways GCH is using new tech to drive direct hotel bookings

By Pamela Whitby | June 18, 2018

Daniel Wishnia, a digital marketing consultant at the German group GCH Hotels, could not be more... Read More

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The untapped value of high-intent travel traffic

The agentic traveler: Is travel ready for AI booking demand?

Human-in-the-loop servicing shouldn’t be the end goal for travel

How hotel leaders can invest with confidence

The hotel AI readiness guide

Why payment infrastructure will shape the future of travel commerce

Report: Travelers want AI personalization, not unchecked autonomy

How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel