Results for "chatbots"

News / Distribution

Three ways GCH is using new tech to drive direct hotel bookings

By Pamela Whitby | June 18, 2018

Daniel Wishnia, a digital marketing consultant at the German group GCH Hotels, could not be more... Read More

News / Technology

Traveler insurers eye investment in AI

By Jamie Biesiada - Travel Weekly | April 17, 2018

From customer service chatbots to serving up the right mix of trip-specific benefits to the right... Read More

News / Online

Tripscout raises $14M, launches hotel booking through Instagram

By Mitra Sorrells | June 2, 2022

Tripscout is creating a private hotel booking platform that offers rates the company says are... Read More

Opinion / Technology

The power - and limitations - of ChatGPT for travel

By Lennart Dobravsky - Lufthansa Innovation Hub | January 30, 2023

Lufthansa Innovation Hub takes a deeper dive into ChatGPT and the opportunities it may present for the... Read More

News / Technology

Lufthansa partners with IBM Watson for AI-driven advertising

By Linda Fox | October 19, 2018

Lufthansa is claiming a first with the launch of an advertising campaign using artificial... Read More

News / Technology

Amadeus, Microsoft on the "next-gen" travel experience

By Derek Catron | March 7, 2023

A new report from Amadeus and Microsoft explores how a focus on purpose and context will allow the... Read More

From Our Partners / Online

5 trends in global hospitality and the outlook for digital transformation

By Michelle Bruno | December 14, 2023

The transformation strategy of a decade or two ago, which narrowly focused on improving operational... Read More

Interview / Technology

Europe Travel Battleground 2018: Destygo

By PhocusWire | June 7, 2018

Guillaume Laporte, co-founder and CEO of Destygo, pitches the business at Phocuswright Europe 2018,... Read More

News / Technology

Virtual assistant Mezi pivots to travel, finds its niche

By Kerry Medina | January 5, 2018

Following its initial launch as a virtual shopping assistant, Mezi has found success as a chatbot-led... Read More

News / Technology

MultiOn targets travel use cases for its AI agent

By Mitra Sorrells | August 26, 2024

Backed by General Catalyst, Amazon Alexa Fund, Maven Ventures, Samsung Next and individuals from... Read More

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How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel

Why hotel AI needs more than generic answers

Why traveler loyalty depends on what happens when things go wrong

Partner marketing in travel: Say goodbye to the last-click legacy

The silent booking signal: How bed bug safety reshapes hotel choice

Strengthening agency relationships through smarter commission payments

Travel’s payment complexity is pushing innovation forward

Supercharging travel: 10 Trends that will shape the industry over the next decade