Results for "Hospitality Operations Hospitality & Tourism Industry"

News / Technology

Transforming the customer experience – ideas for the travel industry from outside the travel industry

By Viewpoints | October 5, 2015

It is an open secret that players across the travel industry are looking to emulate the leaders of... Read More

News / Distribution

Online travel agents vs hotels - friends, enemies or frenemies?

By Karthick Prabu | May 15, 2014

As the industry knows, online travel agents (OTA) bring additional bookings to hotels, but while doing... Read More

News / Distribution

TravelClick says hotel bookings in GDS systems are headed for a record this year

By Michele McDonald | September 21, 2017

This year will be a record year for hotel bookings made by travel agents in the GDS channel, a new... Read More

News / Technology

Operto lands $25M, adds HotelTonight's Shank to board

By Linda Fox | March 20, 2023

The investment in the Canada-based startup was led by Centana Growth Partners with Thayer Ventures,... Read More

News / Technology

Startup pitch: LastRoom pushes last-minute hotel booking service to corporates

By Karthick Prabu | December 17, 2013

LastRoom is another last-minute hotel booking service, but this time with business travellers in Latin... Read More

News / Technology

Mews lands $185M for product development and expansion

By Linda Fox | December 15, 2022

The investment in Mews is led by Kinnevik and the growth equity business of Goldman Sachs Asset... Read More

News / Distribution

Startup pitch: StayFaster helps hotels protect the (loyalty) crown jewels

By Linda Fox | December 16, 2014

The dual angst of the impact of online travel agencies on hotel companies as well as the challenge of... Read More

News / Technology

Sonifi, Cendyn, and other product news from HITEC

By Mitra Sorrells | June 21, 2018

Dozens of hospitality industry technology vendors released new and updated products this week during... Read More

News / Distribution

Will millennials force hotels to menu price their services?

By Viewpoints | August 6, 2015

There’s a lot of buzz around “unbundling” - from cable packages to financial services - driven by the... Read More

Interview / Startups

VIDEO: Group Reservation System - Launch pitch at Phocuswright Europe 2022

By PhocusWire | July 18, 2022

Group Reservation System is a leisure group-focused SaaS platform connecting hotels and travel... Read More

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How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel

Why hotel AI needs more than generic answers

Why traveler loyalty depends on what happens when things go wrong

Partner marketing in travel: Say goodbye to the last-click legacy

The silent booking signal: How bed bug safety reshapes hotel choice

Strengthening agency relationships through smarter commission payments

Travel’s payment complexity is pushing innovation forward

Supercharging travel: 10 Trends that will shape the industry over the next decade