Results for "chatbots"

News / Technology

Yatra launches Facebook Messenger bot

By Martin Cowen | July 4, 2016

Yatra has launched what it claims is the first Facebook Messenger chatbot in the Indian online travel... Read More

News / Technology

Amadeus touts human-tech hybrid for travel's future

By Linda Fox | July 1, 2020

Amadeus says AI is playing an increasing role in travel distribution, but the need for humans remains.... Read More

News / Distribution

EaseMyTrip brings flight bookings to WhatsApp

By Linda Fox | January 28, 2020

Communications platforms such as WhatsApp are mostly used for customer service in travel but... Read More

News / Technology

Lufthansa brings Mildred to the chat table

By Linda Fox | November 11, 2016

Lufthansa is the latest to join the chatbot rush with its Mildred assistant on Facebook Messenger. The... Read More

Opinion / Online

Is the multi-day tour industry ready for digital transformation?

By Ragnar Fjolnisson - Kaptio | August 23, 2024

Ragnar Fjölnisson, founder of Kaptio, writes that by fully embracing digital transformation, multi-day... Read More

News / Online

Top Travel Industry Predictions for 2024

By Morgan Hines | January 2, 2024

Leaders from across the travel industry share their thoughts on what the industry should be watching... Read More

News / Technology

The rise of AI: Redefining property management systems for a digital age

By Morgan Hines | March 21, 2024

Some experts see generative AI leading to big changes in property management systems. Will this... Read More

News / Technology

Fixing the digital trust issue in ChatGPT for travel

By Mitra Sorrells | April 27, 2023

Experts in the field of decentralized identity say verifiable credentials combined with a... Read More

News / Technology

Research Spotlight: Do bots have a bright future?

By Jill Menze | September 11, 2018

Once heralded as the Next Big Thing, chatbots seemed a promising solution for travel brands looking to... Read More

Interview / Startups

Hot 25 Startups 2020: SnapTravel

By PhocusWire | November 18, 2019

SnapTravel has developed an AI-powered chatbot that sources through thousands of hotels to find the... Read More

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The untapped value of high-intent travel traffic

The agentic traveler: Is travel ready for AI booking demand?

Human-in-the-loop servicing shouldn’t be the end goal for travel

How hotel leaders can invest with confidence

The hotel AI readiness guide

Why payment infrastructure will shape the future of travel commerce

Report: Travelers want AI personalization, not unchecked autonomy

How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel