Results for "chatbots"

News / Online

Report reveals cybersecurity vulnerabilities in hospitality

By Morgan Hines | September 7, 2023

Trustwave SpiderLabs reveals that the transition to mobile and contactless services is making the... Read More

News / Technology

Travel industry leaders' predictions for 2025

By Morgan Hines | January 2, 2025

Executives from Travelport, Klook, Cloudbeds, Spotnana, Mews and more share their predictions for the... Read More

Interview / Startups

Hot 25 Startups 2020: SnapTravel

By PhocusWire | November 18, 2019

SnapTravel has developed an AI-powered chatbot that sources through thousands of hotels to find the... Read More

News / Technology

Research Spotlight: Do bots have a bright future?

By Jill Menze | September 11, 2018

Once heralded as the Next Big Thing, chatbots seemed a promising solution for travel brands looking to... Read More

Interview / Startups

STARTUP STAGE: Triplay uses AI to create personalized travel itineraries

By Mitra Sorrells | February 6, 2024

Triplay, launched in August 2023, uses algorithms to optimize suggested routes based on geodata,... Read More

News / Distribution

Flight Centre acquires majority stake in TPConnects

By Linda Fox | March 14, 2022

Flight Centre now owns 70% of the Dubai-based business.... Read More

Opinion / Technology

How property data will unlock AI and shape short-term rentals

By Jeremy Gall — Breezeway | November 9, 2023

As AI starts to drive new paradigms of property management, it will be those who solve the problem of... Read More

News / Technology

Expedia, Microsoft and travel experts on ChatGPT

By Mitra Sorrells | February 27, 2023

Listen to PhocusWire's first LinkedIn Audio event, with executives from Expedia and Microsoft and... Read More

News / Technology

The tech innovations and trends shaping travel in 2024

By D.J. Catron | July 15, 2024

Generative artificial intelligence still dominates the headlines and conference discussions, but it’s... Read More

News / Technology

Google, Expedia, Travelport and Wego on AI risks, opportunities

By Mitra Sorrells | October 3, 2023

In a session at WiT Singapore, executives from the four companies discussed concerns such as privacy,... Read More

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How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel

Why hotel AI needs more than generic answers

Why traveler loyalty depends on what happens when things go wrong

Partner marketing in travel: Say goodbye to the last-click legacy

The silent booking signal: How bed bug safety reshapes hotel choice

Strengthening agency relationships through smarter commission payments

Travel’s payment complexity is pushing innovation forward

Supercharging travel: 10 Trends that will shape the industry over the next decade