Results for "chatbots"

News / Online

Expedia Group adds Mastercard to growing B2B lineup

By Kathryn Walson | May 9, 2023

Financial institutions that issue Mastercard-brand credit cards can enable their cardholders to redeem... Read More

News / Startups

Where are they now? Catching up with the Hot 25 Travel Startups for 2024

By Mileva Sapic | October 27, 2025

Our Hot 25 Travel Startups for 2024 have grown and undergone major transformations, including... Read More

News / Technology

HomeToGo updates on AI developments, M&A strategy

By Linda Fox | December 12, 2023

HomeToGo has laid out how it plans to integrate further AI initiatives in 2024 as well as make more... Read More

Interview / Startups

VIDEO: Mindsay - Summit pitch Phocuswright Conference 2019

By PhocusWire | December 17, 2019

This leader in conversational AI for the travel industry builds AI-powered chatbots for major travel... Read More

News / Online

How Chinese OTAs turned around 3 years of COVID isolation

By Gary Bowerman - Phocuswright | July 24, 2023

Phocuswright analyst Gary Bowerman explores the strategies Chinese OTAs have taken to remain... Read More

Opinion / Technology

Travel's journey through the generative AI platform shift

By Mario Gavira | January 16, 2024

Mario Gavira discusses whether we're in the midst of a pivotal moment that will see the rise of a new... Read More

From Our Partners / Technology

Artificial intelligence and the future of travel retailing

By Michelle Bruno | November 7, 2022

Airlines must rethink how they compete for previously loyal travelers, and AI and ML can help them... Read More

News / Online

How TMCs are blending automation with human support

By Kathryn Walson | January 3, 2023

Executives from CWT and Flight Centre Travel Group discuss challenges facing the business travel... Read More

Interview / Startups

STARTUP STAGE: ZentrumHub's AI-based hotel booking engine

By Morgan Hines | December 8, 2023

Zentrumhub is an AI-powered hotel booking platform that is B2B, B2C and meta-ready and provides an... Read More

News / Online

The shifting loyalty landscape in travel

By Marisa Garcia | February 4, 2025

Established travel companies and startups are taking a fresh look at what drives loyalty as behavior... Read More

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The untapped value of high-intent travel traffic

The agentic traveler: Is travel ready for AI booking demand?

Human-in-the-loop servicing shouldn’t be the end goal for travel

How hotel leaders can invest with confidence

The hotel AI readiness guide

Why payment infrastructure will shape the future of travel commerce

Report: Travelers want AI personalization, not unchecked autonomy

How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel