Results for "chatbots"

News / Technology

Three ways generative AI is improving the travel industry

By Morgan Hines | December 18, 2023

In a wide-ranging conversation at The Phocuswright Conference, leaders from Microsoft, Priceline and... Read More

News / Technology

Japan-based hotel tech company Tripla targets SE Asia growth with latest acquisition

By Mitra Sorrells | January 24, 2024

Tripla has acquired Singapore-based Endurance Technology Solutions, which develops and sells the... Read More

News / Online

Airbnb’s Icons, group travel features have contributed to 1.7 million new profiles since May

By Morgan Hines | November 7, 2024

Airbnb saw $3.7 billion in revenue in Q3 this year, a 10% increase compared to Q3 2023, while adjusted... Read More

Interview / Startups

STARTUP STAGE: Saba Hospitality builds tools to maximize guest and hotel staff engagement

By Mitra Sorrells | August 12, 2019

Saba Hospitality is building solutions for the hospitality industry using artificial... Read More

News / Technology

Spotlight on 3 technology trends in corporate travel

By Linda Fox | February 27, 2024

Recent reports and business travel execs highlight advances in AI, personalization and expense... Read More

From Our Partners / Technology

What does a changing technology landscape mean for travelers, today?

By Sylvain Roy - Amadeus | June 27, 2024

Amadeus looks at what it calls four of the most important evolutions currently taking place in... Read More

News / Technology

Flight Centre acquires Shep to boost corporate travel product

By Mitra Sorrells | December 22, 2021

Shep’s technology helps companies manage and measure employee behavior when using corporate booking... Read More

News / Technology

Research Spotlight: Are bots the future of brick and mortar?

By Jill Menze | August 14, 2019

A new report from Phocuswright examines how several chatbot startups found a way to turn bot... Read More

From Our Partners / Technology

AI, personalization and data analytics: A deep dive into hospitality investment trends

By Francisco Pérez-Lozao Rüter - Amadeus Hospitality | June 12, 2024

Hospitality providers can see huge potential for a more engaging customer experience as well as... Read More

News / Technology

OpenAI’s “Operator” and its impact on travel search and marketing

By Morgan Hines | February 3, 2025

OpenAI's new Operator agent shows how an autonomous agent could work — and raises questions about... Read More

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The untapped value of high-intent travel traffic

The agentic traveler: Is travel ready for AI booking demand?

Human-in-the-loop servicing shouldn’t be the end goal for travel

How hotel leaders can invest with confidence

The hotel AI readiness guide

Why payment infrastructure will shape the future of travel commerce

Report: Travelers want AI personalization, not unchecked autonomy

How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel