Results for "artificial intelligence"

News / Technology

MSC Cruises adds AI concierge to mobile app

By Cathy Walsh | May 7, 2026

The tool, available in more than 90 languages, can answer guest questions and handle tasks such as... Read More

News / Technology

PhocusWire's travel tech news briefs: Amadeus, Hospitable, Cloudbeds and more...

By PhocusWire | September 18, 2026

Keep up with all the latest people, partner and product news from around the global travel industry.... Read More

News / Technology

PhocusWire's travel tech news briefs: Headlines from HITEC 2026

By PhocusWire | June 18, 2026

All the people, partner and product news from HITEC 2026.... Read More

News / Technology

Travel marketers prepare for the rise of AI agents

By Morgan Hines | May 28, 2026

Executives from Expedia Group, OpenAI and The Trade Desk say travel marketers must adapt as AI agents... Read More

News / Technology

Chinese OTAs deploy AI for global push

By Phocuswright Research | April 7, 2026

Chinese AI services are not just following this global path, they are transforming interactions with... Read More

News / Technology

The challenge of keeping AI-generated travel review summaries accurate, objective and useful

By Abby Crotty | August 13, 2026

AI-generated review summaries promise simplicity in travel, but can they capture the full picture?... Read More

News / Distribution

Addressing the L2B ratio explosion

By Morgan Hines | July 9, 2026

With AI potentially driving look-to-book ratios to 200,000:1, can travel infrastructure survive the... Read More

News / Technology

Bonafide, Visiting Media team up to improve hotel AI visibility

By Cathy Walsh | June 17, 2026

The companies said the partnership combines content management and AI optimization tools to help... Read More

News / Technology

Mews cuts 15% of workforce as AI changes 'economics of hospitality'

By Linda Fox | July 7, 2026

A spokesperson for the company said the cuts were across all teams and geographies, adding that... Read More

News / Technology

The Access Group to pick up hospitality recruitment platform Talent Funnel

By Abby Crotty | July 30, 2026

Talent Funnel will join the Access Group's hospitality technology division and become part of its... Read More

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Inside the PayPal-Sabre-Mindtrip playbook for agentic travel booking

How travel brands can turn customer data into moments that matter

Every link in the booking chain is a compliance risk—and now AI agents have added one more

The journey is fragmented. Care shouldn’t be.

How adventure travel can help brands meet changing traveler expectations

Trust, identity and payments: Preparing for agentic commerce in travel

What new research reveals about how travelers use AI to plan trips

Why payments are becoming a growth strategy for travel companies

Booking anxiety is changing consumer behavior—and creating an opportunity for travel platforms

How leading travel companies are strengthening margins in 2026