Results for "chatbots"

News / Startups

HiJiffy lands €3.8M investment, looks to expand chatbot service

By Linda Fox | June 21, 2023

The investment in the company was led by Caixa Capital with Lince Capital and existing investor... Read More

News / Technology

AI transformation in travel: Sejal Amin of Priceline

By Morgan Hines | September 11, 2026

Sejal Amin, CTO of Priceline, discusses Priceline's AI strategy, company education, employee buy-in... Read More

Opinion / Technology

From chatbot to top slot – effective use of AI in hospitality

By Richard Valtr – Mews | October 10, 2023

Hospitality needs to look past cost cutting to discover the ultimate value in artificial intelligence,... Read More

News / Technology

Trip.com launches in-app chatbot built on OpenAI

By Mitra Sorrells | February 21, 2023

Known as TripGen, the tool offers a conversational interface similar to ChatGPT and other natural... Read More

News / Technology

Priceline’s new AI chatbot will mix ChatGPT and Google tech

By Mitra Sorrells | June 28, 2023

Priceline's new chatbot, Penny, is equipped with security features so users can complete an... Read More

News / Technology

FCM to relaunch AI assistant Sam with expanded features, guardrails

By Michael B. Baker - BTN | May 15, 2026

The updated tool combines conversational trip management, corporate travel policy controls and live... Read More

News / Technology

Priceline updates Penny AI assistant with Claude

By Linda Fox | June 3, 2026

Priceline said Claude models will support conversational reasoning and planning for its Penny AI... Read More

News / Technology

AI’s ongoing evolution in corporate travel

By Morgan Hines | February 2, 2026

Mat Orrego of Cornerstone Information Systems and Marilyn Markham of American Express GBT discuss AI... Read More

News / Online

Two chatbot companies serving travel secure funding for expansion

By Kathryn Walson | January 17, 2023

Dallas-based Inbenta has landed $40 million, while New York-based NLX has scored $4.6... Read More

News / Technology

Can a chatbot alone manage travel disruptions?

By Kathryn Walson | August 3, 2022

While chatbot technology in travel has evolved, it can't replace everything a live agent can... Read More

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The untapped value of high-intent travel traffic

The agentic traveler: Is travel ready for AI booking demand?

Human-in-the-loop servicing shouldn’t be the end goal for travel

How hotel leaders can invest with confidence

The hotel AI readiness guide

Why payment infrastructure will shape the future of travel commerce

Report: Travelers want AI personalization, not unchecked autonomy

How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel