Results for "chatbots"

News / Startups

HiJiffy lands €3.8M investment, looks to expand chatbot service

By Linda Fox | June 21, 2023

The investment in the company was led by Caixa Capital with Lince Capital and existing investor... Read More

Opinion / Technology

From chatbot to top slot – effective use of AI in hospitality

By Richard Valtr – Mews | October 10, 2023

Hospitality needs to look past cost cutting to discover the ultimate value in artificial intelligence,... Read More

News / Technology

AI’s ongoing evolution in corporate travel

By Morgan Hines | February 2, 2026

Mat Orrego of Cornerstone Information Systems and Marilyn Markham of American Express GBT discuss AI... Read More

News / Technology

Trip.com launches in-app chatbot built on OpenAI

By Mitra Sorrells | February 21, 2023

Known as TripGen, the tool offers a conversational interface similar to ChatGPT and other natural... Read More

News / Technology

Priceline’s new AI chatbot will mix ChatGPT and Google tech

By Mitra Sorrells | June 28, 2023

Priceline's new chatbot, Penny, is equipped with security features so users can complete an... Read More

Interview / Startups

Startup Stage: Chaty wants to help tour and activity operators manage inbound calls

By Abby Crotty | July 20, 2026

The AI-powered phone receptionist offers a flexible pricing model, allowing tour operators to reduce... Read More

News / Technology

Skyscanner launches flights app in ChatGPT

By Morgan Hines | February 27, 2026

Skyscanner joins Hyatt, Accor, MakeMyTrip, Expedia, Booking.com and others in launching its ChatGPT... Read More

News / Online

Loveholidays' ambitions in the growing packaged travel market

By Linda Fox | July 22, 2026

Loveholidays head of strategy Isabella Cheng discusses dynamic packaging growth and AI usage in an... Read More

News / Online

Two chatbot companies serving travel secure funding for expansion

By Kathryn Walson | January 17, 2023

Dallas-based Inbenta has landed $40 million, while New York-based NLX has scored $4.6... Read More

News / Technology

Can a chatbot alone manage travel disruptions?

By Kathryn Walson | August 3, 2022

While chatbot technology in travel has evolved, it can't replace everything a live agent can... Read More

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How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel

Why hotel AI needs more than generic answers

Why traveler loyalty depends on what happens when things go wrong

Partner marketing in travel: Say goodbye to the last-click legacy

The silent booking signal: How bed bug safety reshapes hotel choice

Strengthening agency relationships through smarter commission payments

Travel’s payment complexity is pushing innovation forward

Supercharging travel: 10 Trends that will shape the industry over the next decade