Results for "Hospitality Operations Hospitality & Tourism Industry"

Opinion / Online

How "Operator" changed the travel shopping game

By Christian Watts - Magpie | February 6, 2025

OpenAI's "Operator" has the potential to remove much of the manual work from travel search and booking... Read More

News / Technology

Understanding ChatGPT for tourism and hospitality

By PhocusWire | April 28, 2023

Learn more about how to use ChatGPT, examples of applications, risks to consider and what to expect in... Read More

News / Technology

Hotels push live ChatGPT integrations as AI search goes bookable

By Matthew Parsons | October 23, 2025

Following OpenAI’s launch of “ChatGPT apps,” experts predict that AI search platforms will soon be... Read More

News / Startups

Hotel payments management platform ROH raises $9.2M

By Abby Crotty | April 22, 2025

The company said the investment will be used to expand its platform and enhance processes.... Read More

News / Technology

Pulse check: Industry stakeholders' top concerns and sources of optimism

By Morgan Hines | November 25, 2025

At The Phocuswright Conference, PhocusWire spoke to industry leaders to get a sense of what they’re... Read More

News / Technology

Mary Meeker AI Trends Report: 7 takeaways for the travel industry

By Matthew Parsons | June 16, 2025

The lengthy report offers crucial takeaways for the travel industry, including insights into... Read More

Interview / Startups

STARTUP STAGE: GeoVero helps hotels gather guest feedback

By Linda Fox | January 27, 2025

The U.S.-based startup, which was founded in early 2024, aims to help hotels turn satisfied guests... Read More

Opinion / Technology

Why hospitality technology has a duty to support digital accessibility

By Richie Khandewal - PriceLabs | June 30, 2025

PriceLabs co-founder and president Richie Khandewal discusses the need for inclusive software in... Read More

News / Distribution

In Eastern Europe, local OTAs beat the giants by going narrow

By Phocuswright Research | October 29, 2026

Booking.com leads accommodation across most of Eastern Europe, but homegrown OTAs are growing faster... Read More

News / Online

Hospitality loyalty startup Journey raises $7.7M to fuel expansion

By Abby Crotty | August 4, 2025

Founded last year, Journey allows travelers to earn AI-curated rewards from independent hotels and... Read More

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Every link in the booking chain is a compliance risk—and now AI agents have added one more

The journey is fragmented. Care shouldn’t be.

How adventure travel can help brands meet changing traveler expectations

Trust, identity and payments: Preparing for agentic commerce in travel

What new research reveals about how travelers use AI to plan trips

Why payments are becoming a growth strategy for travel companies