Results for "Hospitality Operations Hospitality & Tourism Industry"

Interview / Startups

Hot 25 Travel Startups for 2024: Kabuk

By PhocusWire | November 14, 2023

Kabuk is a fast-growing fintech company in the travel space, operating a subscription type service we... Read More

News / Online

Airbnb aims to combat overtourism with new Office of Healthy Tourism

By Jill Menze | April 17, 2018

In an effort to spur economic growth through local and sustainable tourism, Airbnb has opened the... Read More

From Our Partners / Distribution

Why travel is the new battleground for bank loyalty

By Dakota Smith, HTS | May 12, 2026

Travel rewards are reshaping bank loyalty as consumers seek more value, flexibility and ways to offset... Read More

Opinion / Technology

Bots, bottled water and search - a varied snapshot of industry issues in 2018

By Simone Puorto | October 25, 2018

Here is a fairly unknown fact: the Hospitality Sales & Marketing Association International is as old... Read More

News / Online

Travel data leaders join forces as AirDNA acquires Arrivalist

By Mitra Sorrells | July 17, 2023

Arrivalist will now become a product within AirDNA’s suite of solutions, and the 25-person Arrivalist... Read More

News / Technology

Marriott's revenue and tech chief on travel retail ambition

By Linda Fox | May 21, 2024

Marriott International chief revenue and technology officer Drew Pinto discusses the hotel giant's... Read More

Interview / Startups

STARTUP STAGE: Arise's distributed network wants to help hotels bypass intermediaries

By Jill Menze | September 6, 2018

Winner of the Phocuswright’s 2018 Battleground competition, Arise’s blockchain-based technology is... Read More

News / Online

Philip Wolf - a force of nature who led, listened and laughed

By Kevin May | March 17, 2021

Very few people in the travel, tourism and hospitality industry have not felt the impact of Philip... Read More

News / Online

Cendyn discusses its hotel CRM ground game

By Sean O'Neil | August 15, 2016

Customer relationship management (CRM) software has become a mainstay of many e-commerce businesses,... Read More

News / Technology

AI Insights: Generative AI to enhance the guest booking and stay experience

By PhocusWire | September 19, 2023

The Ascott's Tan Bee Leng answers our questions about the areas the hotel and serviced apartment... Read More

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The untapped value of high-intent travel traffic

The agentic traveler: Is travel ready for AI booking demand?

Human-in-the-loop servicing shouldn’t be the end goal for travel

How hotel leaders can invest with confidence

The hotel AI readiness guide

Why payment infrastructure will shape the future of travel commerce

Report: Travelers want AI personalization, not unchecked autonomy

How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel