Results for "chatbots"

News / Technology

PhocusWire's weekly travel tech news briefs: Travalyst, Google, Guesty and more...

By PhocusWire | December 12, 2025

Here's our roundup of the people, product and partner news from the global travel industry this week.... Read More

News / Technology

Generative AI: What’s on the horizon for airlines?

By Matthew Parsons | March 11, 2025

For airlines exploring AI, much of the focus is on Large Language Models—machine learning that can... Read More

News / Technology

The importance of “small wins” in developing a long-term AI strategy

By Mitra Sorrells | July 25, 2024

Agent Studio's Cesc Vilanova and Acai Travel's Riky Vittoria - two people who have been developing... Read More

News / Online

Booking’s Fogel sees signs of “record summer travel season”

By Derek Catron | August 3, 2023

Booking Holdings enjoyed record gross travel bookings in Q2, but CEO Glenn Fogel sees even better... Read More

News / Technology

Duve to launch ChatGPT tool for guest communications

By Linda Fox | March 27, 2023

The company, which plans to launch DuveAI in the second quarter of this year, says it will enable... Read More

News / Technology

Expedia, Kayak first in travel with plugins for ChatGPT

By Mitra Sorrells | March 23, 2023

ChatGPT is inviting its Plus subscribers to join a wait list to get access to plugins, with plans to... Read More

News / Technology

ChatGPT: A chatty dozen of travel tools and services

By Derek Catron | April 18, 2023

Travel companies are using ChatGPT for everything from personalized itinerary recommendations to... Read More

From Our Partners / Online

Crafting a connected traveler strategy through omnichannel personalization

By Michelle Bruno | June 4, 2024

Travel brands seeking to evolve their customer relationships should begin by assessing their existing... Read More

News / Technology

Life House spins out revenue management tech as Diamo

By Linda Fox | September 4, 2024

Diamo is focusing on providing revenue management technology for small independent hotels and will... Read More

News / Technology

AI at sea: How cruise lines are turning generative tech into practical tools

By Marisa Garcia | November 13, 2025

Cruise lines are increasing AI use, exploring marketing automation, guest personalization and... Read More

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The untapped value of high-intent travel traffic

The agentic traveler: Is travel ready for AI booking demand?

Human-in-the-loop servicing shouldn’t be the end goal for travel

How hotel leaders can invest with confidence

The hotel AI readiness guide

Why payment infrastructure will shape the future of travel commerce

Report: Travelers want AI personalization, not unchecked autonomy

How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel