Results for "chatbots"

Opinion / Online

Middle East travel: Shaping the future through growth and innovation

By Shadi Kaddoura - Phocuswright | October 31, 2025

The Middle East’s travel transformation offers both a blueprint and a warning, according to... Read More

News / Technology

Life House spins out revenue management tech as Diamo

By Linda Fox | September 4, 2024

Diamo is focusing on providing revenue management technology for small independent hotels and will... Read More

News / Technology

Duve to launch ChatGPT tool for guest communications

By Linda Fox | March 27, 2023

The company, which plans to launch DuveAI in the second quarter of this year, says it will enable... Read More

News / Technology

Expedia, Kayak first in travel with plugins for ChatGPT

By Mitra Sorrells | March 23, 2023

ChatGPT is inviting its Plus subscribers to join a wait list to get access to plugins, with plans to... Read More

News / Technology

ChatGPT: A chatty dozen of travel tools and services

By Derek Catron | April 18, 2023

Travel companies are using ChatGPT for everything from personalized itinerary recommendations to... Read More

News / Technology

When travelers want digital vs. human interaction

By PhocusWright Research | November 7, 2024

According to Phocuswright’s latest travel research report, travelers are not ready to give up... Read More

News / Technology

How airlines are evolving their operations with generative AI

By Morgan Hines | July 9, 2024

Generative artificial intelligence could be a game-changing technology when it comes to simplifying... Read More

News / Online

Trip.com Group sees outbound travel demand surge

By Mitra Sorrells | March 7, 2023

The company says demand for outbound travel is continuing to accelerate in the first months of this... Read More

Interview / Online

CEO Spotlight - Tony Fernandes of Capital A

By Linda Fox | August 29, 2023

Capital A has been steadily developing from an airline to an online travel platform and most recently... Read More

News / Technology

How ChatGPT levels the playing field for travel companies

By Derek Catron | May 4, 2023

ChatGPT’s relative simplicity has benefited travel companies ranging in size from Expedia to... Read More

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How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel

Why hotel AI needs more than generic answers

Why traveler loyalty depends on what happens when things go wrong

Partner marketing in travel: Say goodbye to the last-click legacy

The silent booking signal: How bed bug safety reshapes hotel choice

Strengthening agency relationships through smarter commission payments

Travel’s payment complexity is pushing innovation forward

Supercharging travel: 10 Trends that will shape the industry over the next decade