Results for "artificial intelligence"

News / Technology

Sitecore acquires travel personalization platform Boxever

By Kevin May | March 3, 2021

Boxever was created in 2011 and built a digital optimization platform to use a brand's user data and... Read More

News

KLM gives agents AI tools to answer customer queries faster, better

By Sean O'Neil | September 29, 2016

Many companies are attempting to use artificial intelligence (AI) to speed up, and improve the... Read More

News / Technology

Business travel, part 3: How technology is improving risk management

By Mitra Sorrells | August 19, 2019

Artificial intelligence and mobile technology are improving both the quality of risk management... Read More

News / Online

What’s next for travel in Asia?

By PhocusWire | February 10, 2023

Northstar Travel Group thought leaders discuss the reopening of China, travel tech developments and... Read More

News / Technology

AI analysis, part 4: Digital marketing

By Mitra Sorrells | April 23, 2018

According to the Salesforce’s 2017 “State of Marketing” report, artificial intelligence is the leading... Read More

News / Technology

The importance of using data to empower travelers

By Linda Fox | January 2, 2025

Filip Filipov, a former vice president of Skyscanner, left travel more than four years ago, and... Read More

News / Technology

Traveler insurers eye investment in AI

By Jamie Biesiada - Travel Weekly | April 17, 2018

From customer service chatbots to serving up the right mix of trip-specific benefits to the right... Read More

From Our Partners / Online

New tax laws, increased enforcement challenge online lodging marketplaces

By Diane Merlino | October 3, 2023

Vacation rental owners, property management professionals and OTAs cannot afford to ignore the... Read More

News / Technology

Nearly half of travel companies say they’ll increase ESG investment in ‘24

By Derek Catron | December 13, 2023

The survey commissioned by Amadeus included representatives from travel companies from nine markets... Read More

Interview / Startups

Hot 25 Travel Startups for 2024: Legends

By PhocusWire | November 14, 2023

Legends powers a new era of personalization in travel by transforming phone and photo data into... Read More

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How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel

Why hotel AI needs more than generic answers

Why traveler loyalty depends on what happens when things go wrong

Partner marketing in travel: Say goodbye to the last-click legacy

The silent booking signal: How bed bug safety reshapes hotel choice

Strengthening agency relationships through smarter commission payments

Travel’s payment complexity is pushing innovation forward

Supercharging travel: 10 Trends that will shape the industry over the next decade