Results for "chatbots"

News / Technology

Generative AI: What’s on the horizon for airlines?

By Matthew Parsons | March 11, 2025

For airlines exploring AI, much of the focus is on Large Language Models—machine learning that can... Read More

News / Online

Expedia Group fills vacant CTO role with former Fanatics exec

By Mitra Sorrells | October 17, 2024

Thumu will join the company in December after spending a decade at digital sports platform Fanatics... Read More

Interview / Startups

Startup Stage: Voyagier targets luxury travel with AI-powered trip planning and booking

By Cathy Walsh | May 11, 2026

The early-stage startup brings together AI-powered trip planning, luxury travel advisors and booking... Read More

News / Technology

The importance of “small wins” in developing a long-term AI strategy

By Mitra Sorrells | July 25, 2024

Agent Studio's Cesc Vilanova and Acai Travel's Riky Vittoria - two people who have been developing... Read More

News / Online

Trip.com Group sees pent-up demand drive bookings above 2019 levels

By Mitra Sorrells | June 8, 2023

In a call with analysts to discuss Q1 results, company executives also spoke of continued integration... Read More

News / Technology

AI at sea: How cruise lines are turning generative tech into practical tools

By Marisa Garcia | November 13, 2025

Cruise lines are increasing AI use, exploring marketing automation, guest personalization and... Read More

Interview / Technology

Startup Stage: Drifter targets AI discovery gap with visibility platform for destinations

By Cathy Walsh | April 1, 2026

The startup monitors how destinations, hotels and attractions appear across AI platforms and offers... Read More

News / Online

Booking’s Fogel sees signs of “record summer travel season”

By Derek Catron | August 3, 2023

Booking Holdings enjoyed record gross travel bookings in Q2, but CEO Glenn Fogel sees even better... Read More

From Our Partners / Online

Crafting a connected traveler strategy through omnichannel personalization

By Michelle Bruno | June 4, 2024

Travel brands seeking to evolve their customer relationships should begin by assessing their existing... Read More

News / Online

Vrbo plans greater traveler targeting through marketing tech

By Linda Fox | April 4, 2025

Vrbo is focusing on growth, more dynamic and personalized offers and property quality.... Read More

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How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel

Why hotel AI needs more than generic answers

Why traveler loyalty depends on what happens when things go wrong

Partner marketing in travel: Say goodbye to the last-click legacy

The silent booking signal: How bed bug safety reshapes hotel choice

Strengthening agency relationships through smarter commission payments

Travel’s payment complexity is pushing innovation forward

Supercharging travel: 10 Trends that will shape the industry over the next decade