Results for "chatbots"

News / Online

Airbnb on striving for personalization and reimagining discovery

By Linda Fox | December 5, 2024

Dave Stephenson, Airbnb's chief business officer, shares how the company is thinking about AI, early... Read More

Opinion / Online

4 ways travel companies can build resilience

By Emily Weiss - Accenture | July 7, 2025

Accenture's Emily Weiss lays our four areas where travel leaders should focus their time, effort and... Read More

News / Technology

Google unveils Gemini’s new trip planning capabilities

By D.J. Catron | May 14, 2024

Google’s new version of Gemini uses spatial data and reasoning to prioritize and make decisions while... Read More

News / Technology

PhocusWire's weekly travel tech news briefs: Travalyst, Google, Guesty and more...

By PhocusWire | December 12, 2025

Here's our roundup of the people, product and partner news from the global travel industry this week.... Read More

From Our Partners / Technology

How AI is changing the face of travel

By Fabiana Moura - Encora | March 3, 2025

The integration of AI in travel is no longer a futuristic concept but a present reality, and embracing... Read More

News / Technology

Hype versus reality: How fast is generative AI changing the travel industry?

By Morgan Hines | October 2, 2024

Industry leaders from Accor, Sabre, Cloudbeds, Navan, MakeMyTrip and more share their thoughts on... Read More

News / Technology

AI check-in: Trip.com seeks to create “perfect trip for a better world” with TripGenie

By Morgan Hines | February 29, 2024

In the past year, users engaging with TripGenie used the Trip.com app for a "remarkable" 20... Read More

News / Technology

Klook unveils AI tool, social media focused affiliate program

By Arvindh Yuvaraj - WiT | September 11, 2023

Klook plans to integrate its K.AI trip planning tool into its Things to do activity page. The company... Read More

News / Online

Booking Holdings' new CFO expects connected trip "is really there" in 3 to 5 years

By Morgan Hines | September 10, 2024

Ewout Steenbergen, chief financial officer at Bookings Holdings since March, called out the company's... Read More

News / Online

Hotel direct booking rates stabilize with mobile gaining share, report says

By Morgan Hines | October 23, 2024

A new report from H2c includes responses from 88 small, medium and large hotel chains representing... Read More

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How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel

Why hotel AI needs more than generic answers

Why traveler loyalty depends on what happens when things go wrong

Partner marketing in travel: Say goodbye to the last-click legacy

The silent booking signal: How bed bug safety reshapes hotel choice

Strengthening agency relationships through smarter commission payments

Travel’s payment complexity is pushing innovation forward

Supercharging travel: 10 Trends that will shape the industry over the next decade