Results for "chatbots"

Opinion / Online

Why AI agents will supercharge, not bypass, OTAs

By Mario Gavira | January 6, 2025

Mario Gavira discusses how established online travel intermediaries could thrive in the era of agentic... Read More

News / Technology

Autonomous AI agent Manus joins the fray

By Linda Fox | March 10, 2025

China-based AI agent Manus is in early preview and attracting mixed reaction from the technology... Read More

News / Technology

More DMOs are using AI to power visitor engagement

By Morgan Hines | August 23, 2024

Satisfi Labs, one of the providers of AI-powered chat for DMOs, said it has added several new clients... Read More

Interview / Startups

Startup Stage: Aloja wants to help tour and activity operators boost earnings

By Abby Crotty | August 19, 2025

Aloja was founded by CEO Daniel Pino and chief technology officer Daniel Cabra, the team behind... Read More

From Our Partners / Startups

How startups, entrepreneurs and investors can avoid a genAI car crash

By Chris Hemmeter, Thayer Investment Partners | November 7, 2024

In the first of a series of posts, Chris Hemmeter from Thayer Investment Partners outlines his... Read More

News / Technology

How travel marketers can navigate AI evolution of search

By Morgan Hines | July 21, 2025

During the latest installment of Phocuswright’s The New Age(nts) Trend Series, experts opened up about... Read More

News / Online

Airbnb on striving for personalization and reimagining discovery

By Linda Fox | December 5, 2024

Dave Stephenson, Airbnb's chief business officer, shares how the company is thinking about AI, early... Read More

News / Technology

Perplexity partners with Selfbook, Tripadvisor to offer hotel booking

By Morgan Hines | March 25, 2025

Users can make a natural language query for hotels with Perplexity, and the platform can then surface... Read More

News / Technology

Google unveils Gemini’s new trip planning capabilities

By D.J. Catron | May 14, 2024

Google’s new version of Gemini uses spatial data and reasoning to prioritize and make decisions while... Read More

Opinion / Online

4 ways travel companies can build resilience

By Emily Weiss - Accenture | July 7, 2025

Accenture's Emily Weiss lays our four areas where travel leaders should focus their time, effort and... Read More

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The untapped value of high-intent travel traffic

The agentic traveler: Is travel ready for AI booking demand?

Human-in-the-loop servicing shouldn’t be the end goal for travel

How hotel leaders can invest with confidence

The hotel AI readiness guide

Why payment infrastructure will shape the future of travel commerce

Report: Travelers want AI personalization, not unchecked autonomy

How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel