Results for "artificial intelligence"

Opinion / Technology

AI, the customer journey and the future of travel insurance

By Sasha Gainullin – Battleface | August 25, 2023

Artificial intelligence and machine learning present huge opportunities to reshape how the travel... Read More

News / Online

Q&A: Mondee’s vice chairman talks AI strategy, acquisitions, going public

By Morgan Hines | October 19, 2023

Mondee is combining AI with human support to help anyone sell travel - and the newly-public company... Read More

News / Technology

British Airways shares progress on tech elements of £7B transformation

By Linda Fox | February 25, 2025

The airline is working to enhance the customer experience through a new website and mobile app while... Read More

From Our Partners / Technology

Amadeus on 4 key innovation priorities for 2024

By PhocusWire | November 27, 2023

Amadeus’ senior vice president of travel sellers for North America, Eduardo Schutte, explains how the... Read More

Interview / Technology

CEO Spotlight: Steve Singh of Spotnana

By Linda Fox | August 29, 2024

Steve Singh was announced as CEO of Spotnana in June, adding to his existing roles of executive... Read More

News / Technology

7 GenAI use cases for consumer travel and internal operations

By Phocuswright Research | May 29, 2024

As generative AI technologies evolve, the travel sector is poised to see significant changes in how... Read More

News / Technology

Guarding against bias in ChatGPT and travel’s AI tools

By Derek Catron | June 8, 2023

Jyotika Singh, the director of data science at Placemakr, talks about the benefits and pitfalls AI and... Read More

Interview / Startups

STARTUP STAGE: Tango targets “mass affluent” travelers with AI-based booking platform

By Mitra Sorrells | September 11, 2023

Tango combines artificial intelligence, machine learning and human curation to provide design, booking... Read More

News / Startups

Mindtrip secures $12M investment, launches group chat

By Mileva Sapic | September 18, 2024

Mindtrip will use the investment to scale operations as it rolls out of a series of collaborative... Read More

News / Technology

PhocusWire's weekly travel tech news briefs: TripStax, Allianz, Worldpay, Priceline, TravelPerk and more

By PhocusWire | November 22, 2024

Keep up with all the latest people, product and partner news from around the global travel industry in... Read More

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How travel booking is moving from search to intent

Why B2B travel payments need more than virtual cards

Why the booking layer is the real test for AI in travel

Why hotel AI needs more than generic answers

Why traveler loyalty depends on what happens when things go wrong

Partner marketing in travel: Say goodbye to the last-click legacy

The silent booking signal: How bed bug safety reshapes hotel choice

Strengthening agency relationships through smarter commission payments

Travel’s payment complexity is pushing innovation forward

Supercharging travel: 10 Trends that will shape the industry over the next decade