Reservation Systems


Glassbox op ed customer experience in aviation
Tackling aviation's top customer experience issues through data
By Francesca Pezzoli - Glassbox Digital  | September 4, 2019
Data and digital tools are the basis of a positive customer experience in the airline industry. Read More
Opinion | Online
Marriott picks BookingPal as exclusive tech partner for home-rental unit
Marriott picks BookingPal as exclusive tech partner for home-rental unit
By Jill Menze | September 3, 2019
Marriott International has selected BookingPal as the exclusive technology partner for its Homes & Villas vacation rental division. Read More
News | Technology
Hostelworld invests $3M in accommodation tech provider Tipi
Hostelworld invests $3M in accommodation tech provider Tipi
By Kevin May | September 2, 2019
The investment is the first major strategic initiative at Hostelworld since Gary Morrison took over as CEO in mid-2018, following the departure of Feargal Mooney. Read More
News | Technology
Mews brings in $33M to help take hotel tech platform to U.S.
Mews brings in $33M to help take hotel tech platform to U.S.
By Kevin May | August 29, 2019
Battery Ventures is leading a $33 million Series B investment in the business, bringing its total so far to $41.6 million over three rounds. Read More
News | Technology
Startup Stage: Anyplace wants to make flexible-term housing as easy to book as hotels
Startup Stage: Anyplace wants to make flexible-term housing as easy to book as hotels
By Jill Menze | August 27, 2019
Anyplace is a B2C marketplace where travelers can book fully furnished accommodations on a monthly basis. Read More
Interview | Startups
Expedia Group fully acquires CanadaStays to boost vacation rental presence up north
Expedia Group fully acquires CanadaStays to boost vacation rental presence up north
By Jill Menze | August 22, 2019
CanadaStays, with which Expedia Group has had a strategic partnership since 2015, will be integrated into the Vrbo brand. Read More
News | Distribution
jan-gerlach-big-chair
In The Big Chair - Jan Gerlach of Peakwork
By Linda Fox | August 21, 2019
Peakwork was founded in 2009 and provides software to connect supply from airlines, bedbank and other travel companies with online and off distributors. Read More
Interview | Technology
Careful what you wish for: Attribute-based selling isn't all it's cracked up to be
Careful what you wish for: Attribute-based selling isn't all it's cracked up to be
By Tim Peter - Tim Peter, Associates, & Tim Peter - Tim Peter & Associates | August 15, 2019
It doesn't seem that guests really need attribute-based selling, and it's unrealistic to assume that the model will both improve prices for guests and drive more revenue. Read More
Opinion | Distribution
Wyndham's RCI acquires Alliance Reservation Network for $92M
Wyndham's RCI acquires Alliance Reservation Network for $92M
By Jill Menze | August 9, 2019
Vacation exchange network RCI has purchased travel technology platform Alliance Reservations Network to expand its reach beyond its core business. Read More
News | Online
webinar-cendyn-august-2019-3
WEBINAR REPLAY! Decoding the hotel guestprint
By PhocusWire | August 8, 2019
In the webinar, produced by PhocusWire and Cendyn, we cover the six keys to designing acquisition and engagement programs that treat your guests as individuals, not a marketing segment. Read More
News | Technology
OTAs, margins and supply - lessons for tours and activities from battles elsewhere
OTAs, margins and supply - lessons for tours and activities from battles elsewhere
By Olan O’Sullivan - TrekkSoft  | August 6, 2019
Are the investments by Booking Holdings and TripAdvisor about supporting their consumer offerings rather than offering compelling solutions for operators to run their businesses? Read More
Opinion | Distribution
Sabre revenues up across the business despite challenges in Europe
Sabre revenues up across the business despite challenges in Europe
By Linda Fox | August 1, 2019
The company has reported revenue gains across its three main divisions for the second quarter of 2019. Read More
News | Distribution
Suppliers, beware: A threat lurks in tours and activities distribution
Suppliers, beware: A threat lurks in tours and activities distribution
By Tao Tao - GetYourGuide  | August 1, 2019
There is a growing threat to the future of tours and activities: the loss of independence in reservation systems, thanks to acquisitions by TripAdvisor and Booking Holdings. At GetYourGuide, we don’t... Read More
Opinion | Distribution
Amadeus reports double-digit revenue growth for the first half of 2019
Amadeus reports double-digit revenue growth for the first half of 2019
By Linda Fox | July 31, 2019
The Spain-based company puts growth in the IT Solutions and Distribution arms of the business down to an “expanding customer base.” Read More
News | Distribution
Roomex names new Garry Moroney as new CEO, promises "hyper-growth" phase
Roomex names new Garry Moroney as new CEO, promises "hyper-growth" phase
By Kevin May | July 24, 2019
Roomex co-founder and CEO Jack Donaghy moved on from the company to "pursue other interests." Read More
News | Technology