Research

News / Technology

By PhocusWright Research | December 16, 2024

Phocuswright research reveals that travelers use generative AI for ideas, decision making and research but also express concerns regarding its safety and accuracy. Read More

News / Online

Southeast Asia's travel tech sector at pivotal moment for value creation

By Yeoh Siew Hoon - WebinTravel | December 2, 2024

Southeast Asia’s early-stage investment ecosystem is also helping to create a robust pipeline of potential growth-stage travel tech companies, a factor that makes the region particularly attractive for... Read More

News / Technology

The roots of traveler frustration and how technology is helping

By Mileva Sapic | November 19, 2024

A survey from Amadeus uncovered areas of friction for travelers as well as the technology that is alleviating some of the stress. Read More

News / Technology

Is the future of travel regulation digital and green?

By PhocusWright Research | November 11, 2024

According to Phocuswright Research, navigating a patchwork of regulations across borders is a major challenge for travel businesses. Read More

News / Technology

When travelers want digital vs. human interaction

By PhocusWright Research | November 7, 2024

According to Phocuswright’s latest travel research report, travelers are not ready to give up the human touch when traveling, especially when it comes to customer service. Read More

News / Online

Are most travelers early tech adopters?

By PhocusWright Research | October 30, 2024

Are most travelers early tech adopters? Previous Phocuswright research focused primarily on measuring the rise of mobile device usage for shopping and booking but the latest report delves into... Read More

News / Online

Travel creators and the power to drive conversion

By PhocusWright Research | October 21, 2024

According to Phocuswright research, 67% of followers deem creators helpful for travel advice, ranking third behind the accounts of online travel agencies (70%) and friends and family (72%). Read More

News / Online

The cost of payments in the travel industry

By PhocusWright Research | October 14, 2024

Payments are a critical topic across the travel industry. Read a preview of what Phocuswright has uncovered in its latest research on the topic, The State of Global Travel Payments. Read More

News / Online

How the EU digital markets act will impact travel

By PhocusWright Research | October 1, 2024

Phocuswright research has found that the travel industry anticipates disruptions due to changes and gatekeepers as governments are regulating Big Tech with the EU's Digital Markets Act. Read More

News / Online

The travel labor shortage should be over, so why are we still worried?

By PhocusWright Research | September 25, 2024

Phocuswright research has found that the hospitality industry is facing staffing challenges due to low pay, long hours, lack of remote work and declining interest. Read More

Opinion / Technology

AI and travel: Are we there yet?

By Timothy O'Neil-Dunne - T2Impact | September 25, 2024

Timothy O'Neil-Dunne discusses why the travel industry shouldn't be over-reliant on artificial intelligence just yet. Read More

News / Online

Travel platforms, topics and influencers: Who's using what?

By PhocusWire Research | September 10, 2024

Through a better understanding of demographics that embrace social media and the psychology of why people engage with the medium, travel brands can better position themselves and improve the... Read More

News / Online

Airbnb takes aim at NYC a year after “failed” STR regulations

By D.J. Catron | September 6, 2024

Hotel prices and rents in New York are both up a year after the city cracked down on short-term rentals, prompting Airbnb to call for changes to the law. Read More

News / Online

Decisions guided by trust: Social media conversion in travel

By Phocuswright Research | September 3, 2024

Companies know social media influences travel decisions, but getting bookings is a challenge. Phocuswright’s latest research provides insights into who the converters are. Read More

Interview / Online

PhocusWire's Mitra Sorrells takes new SVP content role across Phocuswright

By PhocusWire | August 30, 2024

PhocusWire editor in chief Mitra Sorrells has been named senior vice president of content at Phocuswright, while senior reporter Linda Fox steps up to become executive editor. Read More

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