Research

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How can academia and the travel technology sector work better together?

By Viewpoints | March 5, 2012

We believe in a strong collaborative environment for travel companies and consumers alike. We also believe that this era of collaboration will be the cornerstone of the industry in the future. Read More

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Amadeus data shows European cities benefit from Olympics visitors

By Linda Fox | February 29, 2012

Air booking information from Amadeus is showing a huge surge in UK arrivals the day before the Olympic Games begin on 26 July. Read More

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Traveller search and booking timeline highlights significant country differences

By Linda Fox | February 22, 2012

One element within the Amadeus-sponsored research, released earlier today, deserves a bit more scrutiny. Read More

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With Google, Apple and Facebook on the prowl, will hotels lose even more control of distribution?

By Dennis Schaal | January 25, 2012

In the middle of the last decade, hotels flexed some muscle to take back some semblance of distribution control from the likes of Expedia and Hotels.com, but with Google, Apple and Facebook waiting in... Read More

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Amadeus report shows travellers willing to trade personal information for less travel stress

By Linda Fox | January 10, 2012

A new study from Amadeus plots how technology could change the way we travel between now and 2020. Read More

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Social media becoming most important marketing channel for travel, PPC in fourth place

By Linda Fox | November 7, 2011

Social media's place as a marketing channel for the travel industry as well as its use for researching and buying a holiday is causing much scratching of heads. Read More

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Offline touch points still vital for online shopping, travel brochure not dead

By Linda Fox | November 4, 2011

Consumers are more likely to have interacted with a travel company online in the past six months than had an in-store experience according to a study Read More

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Travel apps come top in consumer satisfaction league

By Linda Fox | October 12, 2011

Travel has emerged as the top performing sector in the latest App Benchmark from eDigital Research. Read More

Road trip -- coalition to steer study of the underserved drive market

By Dennis Schaal | November 18, 2010

With airline commissions a relic and some carriers pushing supplier-direct strategies, the American Society of Travel Agents joined a coalition sponsoring a study of how travel agents and the trade can... Read More

Expedia, American Express -- When travel research perfectly aligns with business goals

By Dennis Schaal | July 21, 2010

You have to love it -- or maybe not -- when travel research released separately today by Expedia and American Express almost reads like an advertisement for their respective offerings. Read More

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Ten characteristics of the 2010 consumer - and not a mention of social media

By Kevin May | March 30, 2010

Not entirely travel-related but interesting synopsis of how consumers have changed their behaviour after the economically difficult period of 2009 into 2010, often technology-led. Read More

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