Research

News / Technology

Planes, trains and auto-fill: The future of holiday buying is faster, smarter and simpler

By Viewpoints | February 14, 2018

This is a viewpoint from Sébastien Pichon, industry manager, travel, at Google UK. When it comes to travel, customers have become an impatient bunch. People enjoy a reasonable amount of leisure tim Read More

News / Online

Trivago ends first year on public markets with 37% revenue jump

By Mitra Sorrells | February 7, 2018

Hotel metasearch platform Trivago says increased awareness of the brand and strategic TV advertising have helped push annual revenue above €1 billion in 2017 – the first time the Germany-based company... Read More

News / Startups

AmEx buys Mezi, embraces "do-it-for-me" model

By Mitra Sorrells | January 30, 2018

American Express has acquired artificial intelligence-powered assistant Mezi, which co-founder and CEO Swapnil Shinde says upends the current “DIY” trend of travel search and booking into a... Read More

News / Online

Google's three trends to attract leisure travelers

By Mitra Sorrells | January 26, 2018

Google believes leisure travelers are “more curious, demanding and impatient than ever before,” and brands that will win them over are the ones that meet their needs quickly, easily and with... Read More

News / Technology

6 stats from Google Travel's latest missive on helping travelers ' in the age of assistance'

By Nick Vivion | January 26, 2018

Google Travel has come up with a new term: 'the age of assistance.' This term doesn't refer to traditional customer service, but the multi-layered communications approach required by nearly every bran Read More

News / Startups

Travelport suspends startup accelerator program

By Kevin May | January 24, 2018

Travelport is ending its Accelerator program for travel startups, just short of three years since its launch in the U.S. Read More

News / Online

What’s driving decision-making for U.S. and Canadian travelers

By Mitra Sorrells | January 24, 2018

Another point for Google when it comes to travel planning, with travelers across North America citing search engines as their top source of inspiration, according to a new survey from Expedia Media... Read More

News / Online

How content truly is king for a travel search site

By Mitra Sorrells | January 23, 2018

Travel.jp, Japan’s largest travel search site, is drawing eyebrow-raising numbers to its articles and reviews that would make most media companies envious. Read More

News / Online

New search tool curates packages, pricing for solo travelers

By Mitra Sorrells | January 19, 2018

Aiming to eliminate the aggravation of too many search results, a new patent-pending software is designed to help solo travelers find what they are looking for quickly and easily. Read More

News / Online

Research Spotlight: Online travel in Asia Pacific to continue soaring

By PhocusWire | January 11, 2018

The last 15 years have seen Asia Pacific go from being a relative backwater in online travel to the biggest regional market on the planet. Read More

News / Distribution

Download: 2018's top priorities for limited service hotels

By Sponsored Content | January 3, 2018

Sponsored by Amadeus. It’s a well-known fact that today’s travelers are tech savvy, cost conscious, and come with high expectations compared to previous generations. In a rapidly changing industry Read More

News / Technology

Think you're leading the way in AI? Look outside the window

By Kevin May | December 13, 2017

Artificial intelligence has been the buzz trend of 2017, with countless travel companies eager to claim their prowess in the field or signify how it's become core to their strategy. Read More

News / Startups

Startups and model shifts - every PundIT Show so far

By Kevin May | December 1, 2017

We hosted eight of the initial run of PhocusWire PundIT Shows over the course of almost three days at The Phocuswright Conference. Read More

News

New research on the state of travel startups in 2017

By Viewpoints | October 25, 2017

This is a viewpoint from Valentin Dombrovsky, Chief Alchemist at Travelabs and Phocuswright Innovation Platform Ambassador. Phocuswright presented findings from its report “The State of Travel Star Read More

Interview

Interview with Amadeus' new head of R&D in the Americas

By Sean O'Neil | February 25, 2016

R&D is the bad conscience of the travel industry. Everyone knows they should be future-proofing by investing in new technologies and processes. But for many companies, it's too tempting to just st Read More

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