Research

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News / Online
WTTC says travel industry is decreasing its environmental impact
By Kathryn Walson | November 30, 2022
  The research covers 185 countries and includes pollutants, energy sources and water use, as well as social data, including age, wage and gender profiles.   Read More
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News / Online
Review analysis reveals decline in hotel guest satisfaction
By Kathryn Walson | November 29, 2022
Hotels included in the report range from three to five stars and represent five major regions: Asia Pacific, Europe, North America, the Middle East and Africa and Latin America and the Caribbean. Read More
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News / Online
New initiative forms to foster collaboration on climate change
By Kathryn Walson | November 14, 2022
The global TT4T initiative aims to engage the travel tech community in developing new solutions, which will be pilot-tested and refined through destination-level partners. Read More
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News / Online
Studies see possible muted fall, return of holiday travel
By Kathryn Walson | November 9, 2022
A new report reveals consumers are price-shopping on online travel agencies because of economic concerns. Read More
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News / Online
Destinations tap data to lure visitors amid travel comeback
By Kathryn Walson | October 31, 2022
Destination marketers have access to more data sources and more granular detail than they’ve ever had before. Read More
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News / Online
The “Great Breakup”: Why women are leaving corporate jobs
By Jill Menze | October 25, 2022
According to McKinsey’s Women in the Workplace 2022 study, women leaders are leaving their companies at the highest rate in years. Read More
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News / Online
Travel apps have work to do in improving customer satisfaction
By Kathryn Walson | October 24, 2022
According to a recent study from Applause, 37% of customers say travel apps have not been helpful in managing recent travel challenges. Read More
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News / Online
Move to digital gains momentum in tours and activities sector
By Kathryn Walson | October 14, 2022
Online travel agencies will continue to accelerate the move to digital. And with niche OTAs entering the tours and activities market, consolidation is likely on the horizon. Read More
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News / Technology
The new ways cybercriminals are attacking travel companies
By Kathryn Walson | October 3, 2022
Credit cards, reward programs and even the metaverse are potential vulnerabilities for travel companies. Read More
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News / Online
Five traveler trends shaping the future of accommodations
By Kathryn Walson | September 28, 2022
For 78% of working travelers and 60% of leisure travelers, the “little things” – for example, a property’s scent, its artwork or the restaurant’s music – “always” or “often” impact whether they would... Read More
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News / Online
Looking ahead into the Middle East travel market
By PhocusWire | September 6, 2022
According to Phocuswright’s Middle East Travel Market Report 2021-2025, the region is poised for a bright future. Read More
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News / Technology
Business travelers want tech to address travel disruptions
By Jill Menze | August 16, 2022
Since the onset of the pandemic, business travelers have increasingly turned to digital tools such as apps and virtual agents to manage travel disruptions. Read More
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News / Online
Consumers willing to pay more for inclusive travel choices
By Jill Menze | July 25, 2022
According to a new study, seven in 10 consumers are willing to pay more for a destination, lodging or transportation option that is more inclusive to all types of travelers. Read More
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News / Online
Last-minute flight bookings in Europe down from 2019
By Kathryn Walson | July 20, 2022
Last-minute reservations for flights within Europe were down 44% from 2019 levels as of July 10, according to new research by ForwardKeys. Read More
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News / Online
Vrbo outranks other OTAs as most downloaded travel app
By Kathryn Walson | July 14, 2022
Vrbo had 10 million downloads in the first half of 2022 – the same amount it had in all of 2021. Read More