Research


online-travel-booking-yieldify
Frustration with online travel booking continues as consumers consult more sites
By Linda Fox | June 13, 2019
The web was supposed to make booking travel easier, faster and more accessible - but the reality is somewhat different, according to research. Read More
News | Online
Phocuswright Europe preview Mark Tanzer
In the green room at Phocuswright Europe with... Mark Tanzer
By PhocusWire | April 19, 2019
In a series of interviews with executives participating at the event in Amsterdam in May, PhocusWire finds out what makes them tick... Next up: ABTA CEO Mark Tanzer. Read More
Interview | Online
northstar-acquires-centaur-travel
Northstar Travel Group acquires Travel Technology Europe owner Centaur Media Travel
By PhocusWire | April 10, 2019
Northstar Travel Group acquires Centaur Travel Media, owner of the Business Travel Show and Travel Technology Europe. Read More
News | Distribution
arival-research-tours-activities
Google and TripAdvisor stand out for tour and activity research
By Linda Fox | March 12, 2019
More than half of travelers (56%) say they used Google and 38% say they used TripAdvisor to help plan activities. Read More
News | Distribution
Skyscanner Trello integration
Skyscanner enables flight search through Trello platform
By Mitra Sorrells | March 7, 2019
Skyscanner has created an integration with Trello, a visual organization and collaboration tool. Read More
News | Technology
Minding your language - Booking Holdings' study shows English a possible barrier to online adoption
Minding your language - Booking Holdings' study shows English a possible barrier to online adoption
By Linda Fox | January 22, 2019
The study of 1,000 digital leaders and experts in China, India and Indonesia reveals that 79% view the internet as a necessity and 82% see it as a “fundamental right.” Read More
News | Online
From investors to incubators - a look inside the vast travel startup ecosystem
From investors to incubators - a look inside the vast travel startup ecosystem
By Kevin May | January 15, 2019
A five-year examination of the sector reveals a wide array of incubators, investors and communities dedicated to helping new businesses in the travel industry. Read More
News | Startups
VIDEO: Tinyclues - Launch pitch runner-up at Phocuswright 2018
VIDEO: Tinyclues - Launch pitch runner-up at Phocuswright 2018
By Kevin May | December 11, 2018
Tinyclues' AI-first solution reinvents how marketers work while doubling their campaign revenue and improving the customer experience. Read More
Interview | Technology
Gen Z reignites traveler affinity for mobile apps
Gen Z reignites traveler affinity for mobile apps
By Linda Fox | November 27, 2018
Generation Z travelers are looking for mobile apps and services to help them budget and plan trips as well as to organize and share their experiences on return. Read More
News | Technology
Google new travel tools October 2018
Google adds new features to travel planning tools
By Mitra Sorrells | September 27, 2018
Google is adding tools to its travel portfolio to simplify and expedite the trip planning process.  Read More
News | Online
Expedia Group Chinese travel survey
Chinese millennials nearly doubled travel spending in the past year
By Mitra Sorrells | September 19, 2018
Chinese residents born after 1990 are fueling a surge in international travel, with a preference for local experiences, independent accommodations and long-haul destination.   Read More
News | Online
Sojern Q2 global travel insights
Desktop still dominates over mobile for travel search
By Mitra Sorrells | August 1, 2018
Although mobile penetration and usage continues to grow, travelers in most parts of the world are still doing their searching and price comparison on desktop.   Read More
News | Online
Startup Stage TroopTravel
STARTUP STAGE: TroopTravel wants to fix corporate group travel planning
By Mitra Sorrells | July 30, 2018
TroopTravel is a platform to help corporate travel managers add intelligence and efficiency to the process of planning meetings and events that involve attendees from different parts of the world. ... Read More
Interview | Startups
Customer experience part 4 hospitality
Reimagining customer experience, part 4: Hospitality happenings
By Mitra Sorrells | July 30, 2018
Deloitte recently surveyed more than 6,600 hotels guests who have collectively stayed at 25 brands across different hotel tiers to find out what makes a great hotel experience.   Read More
News | Technology
The fragmented landscape of travel brands in Google’s organic search
The fragmented landscape of travel brands in Google’s organic search
By Mitra Sorrells | June 26, 2018
The usual suspects in travel and hospitality are the most successful at leading the Google search game, but more than half of the total market share is still up for grabs.   Read More
News | Online