Phocuswright Research

The cost of payments in the travel industry
News / Online
The cost of payments in the travel industry
By PhocusWright Research | October 14, 2024
Payments are a critical topic across the travel industry. Read a preview of what Phocuswright has uncovered in its latest research on the topic, The State of Global Travel Payments. Read More
What Google's cookie reversal means for travel
News / Technology
What Google's cookie reversal means for travel
By PhocusWright Research | October 8, 2024
Google in July abandoned plans to deprecate third-party cookies and while that may be welcome news in the short term, momentum in the digital space continues to push advertisers toward a future... Read More
How the EU digital markets act will impact travel
News / Online
How the EU digital markets act will impact travel
By PhocusWright Research | October 1, 2024
Phocuswright research has found that the travel industry anticipates disruptions due to changes and gatekeepers as governments are regulating Big Tech with the EU's Digital Markets Act.   Read More
The travel labor shortage should be over, so why are we still worried?
News / Online
The travel labor shortage should be over, so why are we still worried?
By PhocusWright Research | September 25, 2024
Phocuswright research has found that the hospitality industry is facing staffing challenges due to low pay, long hours, lack of remote work and declining interest. Read More
The travel industry payment gap
News / Online
The travel industry payment gap
By Phocuswright Research | September 20, 2024
The travel industry historically struggles with emerging trends and technologies, and the topic of payments is no exception.  Read More
Travel platforms, topics and influencers: Who's using what?
News / Online
Travel platforms, topics and influencers: Who's using what?
By PhocusWire Research | September 10, 2024
Through a better understanding of demographics that embrace social media and the psychology of why people engage with the medium, travel brands can better position themselves and improve the... Read More
Decisions guided by trust: Social media conversion in travel
News / Online
Decisions guided by trust: Social media conversion in travel
By Phocuswright Research | September 3, 2024
Companies know social media influences travel decisions, but getting bookings is a challenge. Phocuswright’s latest research provides insights into who the converters are.   Read More
Travel social content sways some consumers more than others
News / Online
Travel social content sways some consumers more than others
By Linda Fox | August 23, 2024
Converting looks and likes on social media to actual bookings is a challenge for travel marketers, but Phocuswright research has interesting insights on those consumers most likely to convert. Read More
The top 15 global travel markets: North America, APAC and Western Europe lead the way
News / Online
The top 15 global travel markets: North America, APAC and Western Europe lead the way
By Phocuswright Research | August 19, 2024
The global travel industry is back on track, surging by 24% in 2023 to hit $1.5 trillion, with the top 15 markets closely resembling those at the top of the list in 2019. Read More
5 things to know about the U.S. hotel market
News / Online
5 things to know about the U.S. hotel market
By Phocuswright Research | August 5, 2024
Phocuswright shares data from its U.S. Travel Market Report 2023-2027 series, which includes detailed analysis of five segments: hotel and lodging, airline, car rental, cruise and packaged travel. Read More
Guesty unveils AI-driven messaging tool for short-term rentals
News / Technology
Guesty unveils AI-driven messaging tool for short-term rentals
By D.J. Catron | July 31, 2024
“ReplyAI” uses generative AI algorithms to analyze guest and host correspondence to guide future responses. Read More
Meet the 18 finalists of the Phocuswright/WiT Global Startup Pitch 2024
News / Startups
Meet the 18 finalists of the Phocuswright/WiT Global Startup Pitch 2024
By PhocusWire | July 26, 2024
Judges selected these startups from a crop of nearly 200 entries received for the global competition that aims to discover the best travel startups across four regions of the world.  Read More
Is the travel industry ready for central bank digital currencies?
News / Technology
Is the travel industry ready for central bank digital currencies?
By Norm Rose & Mike Coletta - Phocuswright Research | July 15, 2024
This article is a preview of a Phocuswright analysis that explores the latest trends in CBDCs, their overall impact and what is needed on the travel supplier/retailer end to accept CBDCs.  Read More
The tech innovations and trends shaping travel in 2024
News / Technology
The tech innovations and trends shaping travel in 2024
By D.J. Catron | July 15, 2024
Generative artificial intelligence still dominates the headlines and conference discussions, but it’s not the only travel-related technology influencing business operations today — or likely to affect... Read More
Nearly two-thirds who use social media for trip planning make a decision based on that content
News / Online
Nearly two-thirds who use social media for trip planning make a decision based on that content
By Phocuswright Research | June 25, 2024
For travelers who use social media for trip planning, platforms are one of the most popular online resources used for finding trip ideas, second only to general search by a close margin. Read More
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