Phocuswright Research

News / Online

Inflation, tech costs dampen travel experience operators’ optimism

By Phocuswright Research | January 9, 2023

The latest research from Phocuswright and Arival looks at travel experience operators' performance and sentiment and the challenges they face in 2023 and beyond. Read More

News / Online

The best of Phocuswright research from 2022

By PhocusWire | December 20, 2022

Phocuswright produces a broad range of research and analysis throughout the year on travel, tourism and hospitality. Catch up on the data, trends and forecasting that you missed from 2022. Read More

News / Online

Tiqets, Go City and GetYourGuide on growth of experiences

By Kathryn Walson | December 19, 2022

At The Phocuswright Conference, three executives share their insights in a session called “Executive Panel: Tours, Activities and Timing - Getting it Right.” Read More

News / Online

U.S. overtakes Europe for largest share of rental bookings

By Phocuswright Research | December 12, 2022

Phocuswright finds Europe’s loss in share of short-term rental bookings will be exacerbated by economic and war concerns, as well as increased regulatory restrictions in important markets. Read More

News / Technology

4 clear objectives to assess cybersecurity threats and performance

By Phocuswright Research | November 21, 2022

Cybersecurity is an issue for every company’s management, board, employees, customers and business partners, and the essential issue boils down to balancing greater security with usability. Read More

Opinion / Online

How experiences will drive trip planning in 3 charts

By Douglas Quinby - Arival | November 15, 2022

The shift in demand toward experiences will reshape how and when consumers plan and purchase their travel. Read More

From Our Partners / Technology

Report: How travel fintech can boost revenue

By Cathy Walsh - PhocusWire | November 7, 2022

Find out how flexible travel products can provide travelers with the reassurance needed to book with confidence. Read More

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News / Online

5 things to know about U.S. travel shopping and booking behavior

By Phocuswright Research | October 31, 2022

In 2021, the U.S. travel industry finally showed signs of life again, and shoppers turned away from pandemic-era considerations, focusing more on travel style and budget-related concerns. Read More

News / Online

Move to digital gains momentum in tours and activities sector

By Kathryn Walson | October 14, 2022

Online travel agencies will continue to accelerate the move to digital. And with niche OTAs entering the tours and activities market, consolidation is likely on the horizon. Read More

News / Online

How is travel adapting to the subscription economy?

By Phocuswright Research | October 7, 2022

More and more travel brands are exploring subscription offerings as a way to generate revenue and improve customer retention. Read More

News / Technology

The new ways cybercriminals are attacking travel companies

By Kathryn Walson | October 3, 2022

Credit cards, reward programs and even the metaverse are potential vulnerabilities for travel companies. Read More

News / Online

Japan’s Rakuten Travel gears up for return of international visitors

By Mitra Sorrells | October 3, 2022

Japan reopens to mass tourism next week, but it is expected to be several years before the country's gross travel bookings surpass 2019 levels. Read More

Interview / Online

In The Big Chair - Rajesh Magow of MakeMyTrip

By Jill Menze | September 30, 2022

Rajesh Magow is co-founder and Group CEO of India’s MakeMyTrip. He previously served as CEO of the online travel company's India business before assuming the role in 2020. Read More