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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

News / Technology

How one airline is taking small steps along the road to personalisation

By Linda Fox | June 5, 2014

We might be living in a big data world but it's not much good unless you can access it and know what... Read More

News / Online

IcelandAir tries to ride in-flight safety video YouTube trend [VIDEO]

By Kevin May | June 4, 2014

[video_popup width="805" height="454" video_link="https://www.youtube.com/watch?v=6F99x4ngp6w"... Read More

News / Distribution

Airbnb continues to experiment, asking hosts to throw dinners for strangers

By Nick Vivion | June 4, 2014

Airbnb is stepping into yet another sub-category of the sharing economy: dinner with strangers. This... Read More

News / Technology

Virgin America website says bye-bye to booking wizard, hello to avatars

By Sean O'Neil | June 4, 2014

The booking wizard -- a trade nickname for the set of pull-down windows and calendars used by... Read More

News / Technology

Airline merchandising - what travellers want, what carriers want to offer

By Linda Fox | June 4, 2014

Amadeus has released research showing that carriers could increase traveller transactions by up to... Read More

News / Online

Get prepped? Technology needs of Chinese travellers [INFOGRAPHIC]

By Karthick Prabu | June 4, 2014

Many tourism organizations across the globe and travel suppliers are making an extra effort to offer... Read More

News / Online

World Cup fever: City guides, hotel revenue management and cost breakdowns

By Nick Vivion | June 3, 2014

The world's most popular sport is heading to Brazil for the World Cup, and there will be no escaping... Read More

News / Distribution

Hotels and OTAs can enter a new era of collaboration, not a war

By Viewpoints | June 3, 2014

Hotels and online travel agents are friends or enemies? This is a question from the past. Hotels and... Read More

News / Technology

New 360-degree camera technology promises to revolutionize travel marketing

By Nick Vivion | June 2, 2014

Marketers, first adopters and future watchers, here's something to spend money on this morning: the... Read More

News / Online

Influencer engagement: how travel brands can do it right

By Viewpoints | June 2, 2014

"Influencer engagement", the new media evolution of the celebrity endorsement, has been a hot topic... Read More

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News / Technology

Architecture, pace, culture: Navigating travel's AI transition

News / Finance

Juniper Group acquires Deem from Travelport

News / Startups

AI-powered Mindtrip expands to Europe

News / Finance

Perk secures $300M in finance for product and technology investment

News / Technology

Priceline updates Penny AI assistant with Claude

September 9, 2025

Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

August 19, 2025

Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More