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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

HomeAway expands with Expedia, listing over 100k home rentals
News / Distribution
HomeAway expands with Expedia, listing over 100k home rentals
By Nick Vivion | September 18, 2014
UPDATE: HomeAway clarified the commission cost of this new product, and that section has been updated.... Read More
Test and see: how mobile at a global hotel powerhouse is boosting the bottom line
News / Technology
Test and see: how mobile at a global hotel powerhouse is boosting the bottom line
By Pamela Whitby | September 18, 2014
One thing we hear a lot of in the hospitality industry is that service and customer experience is... Read More
Startup pitch: Hotel Room Alerts surfaces hotel availability via text and e-mail
News / Online
Startup pitch: Hotel Room Alerts surfaces hotel availability via text and e-mail
By Nick Vivion | September 17, 2014
The problem is familiar to many business travelers: every hotel near  the convention's location is... Read More
Better decisions through travel big data - a DMO story
News / Distribution
Better decisions through travel big data - a DMO story
By Viewpoints | September 17, 2014
Big data is a fashionable concept and Europe is just at the beginning of this phenomenon, could travel... Read More
Google's 2014 travel study: App mania has ebbed, yet booking by smartphone is still hot
News / Online
Google's 2014 travel study: App mania has ebbed, yet booking by smartphone is still hot
By Sean O'Neil | September 16, 2014
Each year, Google publishes a travel study that shares key insights about US traveler shopping... Read More
Collinson buys Welcome Real-time to boost point of sale capability
News / Online
Collinson buys Welcome Real-time to boost point of sale capability
By Linda Fox | September 16, 2014
Collinson Group, a specialist in loyalty programs for airlines, plans to boost its services around the... Read More
Do travel bloggers actually have direct influence on consumer decisions?
News / Online
Do travel bloggers actually have direct influence on consumer decisions?
By Nick Vivion | September 16, 2014
A recent Nielsen report explores the always-important and ever-evolving question of what content types... Read More
Where is the innovation in tours and activities?
News / Distribution
Where is the innovation in tours and activities?
By Stephen Joyce | September 16, 2014
When PhoCusWright released its When They Get There and Why They Go research study in 2011, I fully... Read More
Eurostar runs Weibo promo for Chinese students in UK/France
News / Technology
Eurostar runs Weibo promo for Chinese students in UK/France
By Martin Cowen | September 16, 2014
An easier visa regime for Chinese visitors to London is one of the reasons why high speed train... Read More
How do airlines stack up in the world of content marketing?
News / Online
How do airlines stack up in the world of content marketing?
By Viewpoints | September 15, 2014
Content created by airlines is distributed mainly on Facebook and Twitter, and the majority of content... Read More
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More