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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

Hotel video lengths shorten as attention spans and platforms do the same
News / Online
Hotel video lengths shorten as attention spans and platforms do the same
By Kevin May | September 28, 2016
A combination of time-poor consumers and the launch of short-form formats could be behind a gradual... Read More
Is your hotel using universal tactics to drive revenue from domestic and global tourists?
From Our Partners / Distribution
Is your hotel using universal tactics to drive revenue from domestic and global tourists?
By Sponsored Content | September 27, 2016
Domestic tourism is booming all over the world. Combine that with a resilient and buoyant global... Read More
Airlines want customer service and dedicated social media teams as priorities
News / Online
Airlines want customer service and dedicated social media teams as priorities
By Kevin May | September 27, 2016
Airline executives claim that providing a better customer service is a leading part of their social... Read More
Smile, please - personalised travel itineraries based on facial expressions
News / Online
Smile, please - personalised travel itineraries based on facial expressions
By Kevin May | September 27, 2016
Image recognition is perhaps not the most obvious way of getting travellers involved in trip planning... Read More
Airports looking at apps for non-aeronautical revenues
News / Technology
Airports looking at apps for non-aeronautical revenues
By Martin Cowen | September 26, 2016
SITA's annual look at airport IT trends reveals airports are increasingly interested in looking to... Read More
Reviving the loyalty experience for the mass affluent consumer
News / Distribution
Reviving the loyalty experience for the mass affluent consumer
By Viewpoints | September 26, 2016
The "mass affluent" is an important customer sector within the travel loyalty industry – so why is it... Read More
That noise you can hear is self-management dying on Airbnb and vacation rentals
News / Online
That noise you can hear is self-management dying on Airbnb and vacation rentals
By Viewpoints | September 26, 2016
No matter how you cut it, this was a rough week for those who believe owner-managed vacation rentals... Read More
Travel search sites angry over redistribution restrictions from airlines
News / Distribution
Travel search sites angry over redistribution restrictions from airlines
By Kevin May | September 23, 2016
Evidence is emerging of a growing tension between airlines and travel search engines over how prices... Read More
Airbnb scoops up another $555 million in investment
News / Online
Airbnb scoops up another $555 million in investment
By Kevin May | September 23, 2016
Airbnb has landed a further $555 million in funding from Google Capital and Technology Crossover... Read More
Sygic navigates its way into virtual reality landscape
News / Technology
Sygic navigates its way into virtual reality landscape
By Linda Fox | September 23, 2016
Navigation specialist Sygic is claiming a first with the launch of its virtual reality travel... Read More
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From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
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Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More
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