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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

Musement goes forward with $10 million investment win
News / Distribution
Musement goes forward with $10 million investment win
By Kevin May | November 15, 2016
Musement has shown there is still a bit of capital swilling about for consumer-facing platforms for... Read More
Expedia brings its web test tubes to the UK
News / Technology
Expedia brings its web test tubes to the UK
By Linda Fox | November 14, 2016
Expedia Inc has created a "usability lab" based in London, its first outside of the US. The role of... Read More
Uberisation of flight search arrives as empty leg private jets fly in
News / Distribution
Uberisation of flight search arrives as empty leg private jets fly in
By Kevin May | November 14, 2016
Interesting development in the world of travel search with Aviasales adding private jets into results... Read More
Travel trends and how payments help you stay ahead of the curve
From Our Partners / Distribution
Travel trends and how payments help you stay ahead of the curve
By Sponsored Content | November 14, 2016
The travel industry is by its very nature an innovative and fast-moving environment, so staying on top... Read More
A pat down by robots coming soon to airport security?
News / Technology
A pat down by robots coming soon to airport security?
By Linda Fox | November 14, 2016
Robots and artificial intelligence are being tipped to take over security processes at airports and... Read More
Black Friday as a case study in how to make loyalty schemes work harder
News / Online
Black Friday as a case study in how to make loyalty schemes work harder
By Viewpoints | November 11, 2016
Last year Black Friday sales figures for the UK topped £1 billion, and as the event continues to... Read More
Lufthansa brings Mildred to the chat table
News / Technology
Lufthansa brings Mildred to the chat table
By Linda Fox | November 11, 2016
Lufthansa is the latest to join the chatbot rush with its Mildred assistant on Facebook Messenger. The... Read More
Trekksoft and Bokun pool supply to create tour and activity marketplace
News / Distribution
Trekksoft and Bokun pool supply to create tour and activity marketplace
By Kevin May | November 11, 2016
Two of Europe's software providers for suppliers of tours and activities have combined to create what... Read More
Hotel gives like a local, lends Airbnb and rental owners its boutique services
News / Online
Hotel gives like a local, lends Airbnb and rental owners its boutique services
By Kevin May | November 11, 2016
A UK hotel has taken a novel approach to connecting into the growing world of shared or rented... Read More
VIDEO - The science behind ancillary merchandising
Webinars / Online
VIDEO - The science behind ancillary merchandising
By PhocusWire | November 10, 2016
The travel industry knows there's great promise in selling ancillary products to travelers who want... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More