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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

News / Distribution

Less than half of activity suppliers distribute through online travel agencies

By Kevin May | October 26, 2016

Trekksoft claims a survey it carried out this year revealed only four out of ten activity suppliers... Read More

News / Online

What a promotion reveals about how Airbnb sees resort rentals

By Sean O'Neil | October 26, 2016

Next-generation hospitality company Airbnb has been running an old-fashioned hospitality promotion to... Read More

News / Distribution

Lastminute.com finds the light amid the darkness

By Martin Cowen | October 26, 2016

A 20% overnight increase in searches would send the business analysts at most OTAs into mathematical... Read More

News / Distribution

Middle East is the next battleground in online travel

By Kevin May | October 25, 2016

It was only a few years ago that the growth in the global economy — and that of travel — was centred... Read More

News / Distribution

TripAdvisor delves into traveller types and booking trends

By Linda Fox | October 25, 2016

TripAdvisor is the latest to put travellers into groups according to behaviour. As part of the... Read More

News / Online

Google tests single hotel deal placements in search

By Viewpoints | October 24, 2016

For a month now, Google has been experimenting with displaying centered content for a single hotel... Read More

News / Distribution

GuestCentric acquires tech services of Great Hotels Of The World

By Kevin May | October 24, 2016

Digital marketing software provider GuestCentric has added a tech element to its business by buying... Read More

News / Online

Lufthansa promises to take personalised in-flight tech to higher level

By Kevin May | October 24, 2016

Contextual marketing platform Epteca is working with Lufthansa to bring customised messages and... Read More

News / Distribution

Rumours versus reality (with a bit of mischief thrown in) for travel search

By Kevin May | October 21, 2016

Even before the latest in a Long Line Of Unsubstantiated Rumours about Skyscanner materialised, many... Read More

News / Technology

Didi and TripAdvisor China talk the full service ecosystem talk

By Martin Cowen | October 21, 2016

In the wider scheme of things, TripAdvisor doing something with 100 hotels wouldn't blip the radar.... Read More

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News / Finance

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News / Online

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News / Technology

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News / Technology

Architecture, pace, culture: Navigating travel's AI transition

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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

August 19, 2025

Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More