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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

But how do you feel? The role of emotion in travel purchasing decisions
News / Distribution
But how do you feel? The role of emotion in travel purchasing decisions
By Viewpoints | January 19, 2017
Travelling is inherently emotional. Travellers can feel a plethora of emotions ahead of a trip:... Read More
Combining concepts for the hotel room of the future [VIDEO]
News / Technology
Combining concepts for the hotel room of the future [VIDEO]
By Linda Fox | January 19, 2017
Hospitality management school Ecole Hôtelière de Lausanne has released a video clip demonstrating the... Read More
Could a president Donald Trump protect his (and other) hotels by regulating Airbnb?
News / Distribution
Could a president Donald Trump protect his (and other) hotels by regulating Airbnb?
By Kevin May | January 18, 2017
President-elect Donald Trump is well-known now for not only mixing his metaphors but also proclaiming... Read More
IHG and addressing the paradox of me and we in 2017
News / Technology
IHG and addressing the paradox of me and we in 2017
By Linda Fox | January 18, 2017
Two trends stand out from InterContinental Hotels Group's annual trends report, released this week at... Read More
Winners and losers in the US travel website marketplace
News / Online
Winners and losers in the US travel website marketplace
By Kevin May | January 18, 2017
Airbnb ended 2016 ahead of Booking.com for the first time in visitor numbers on US travel websites,... Read More
Travel data can supercharge the integration of loyalty with the everyday
News / Online
Travel data can supercharge the integration of loyalty with the everyday
By Viewpoints | January 18, 2017
In the last year, we have seen significant developments taking place in the convergence of travel... Read More
Cleartrip builds activities white label for Dubai hotels
News / Technology
Cleartrip builds activities white label for Dubai hotels
By Martin Cowen | January 18, 2017
Indian OTA Cleartrip has opened up its tours and activities inventory, allowing hotels in Dubai to... Read More
TripAdvisor overhauls premium listings, includes restaurants for the first time
News / Online
TripAdvisor overhauls premium listings, includes restaurants for the first time
By Kevin May | January 17, 2017
TripAdvisor is opening up what could be a significant new revenue stream: giving restaurants the same... Read More
The great loyalty rate debate
News / Technology
The great loyalty rate debate
By Viewpoints | January 17, 2017
2016 was the year of 'the loyalty wars', the battle of the century between online travel agencies and... Read More
eDreams Odigeo acquires hotel booking site BudgetPlaces
News / Distribution
eDreams Odigeo acquires hotel booking site BudgetPlaces
By Kevin May | January 17, 2017
Accommodation service BudgetPlaces has ended almost 14 years as an independent company and sold to... Read More
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September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More