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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

European regulator finds Google not compliant with DMA
News / Online
European regulator finds Google not compliant with DMA
By Linda Fox | March 21, 2025
The European Commission has said Google-parent Alphabet “self-preferences its own services” following... Read More
How much onus is on travel companies for overtourism?
News / Online
How much onus is on travel companies for overtourism?
By Morgan Hines | March 21, 2025
Helping destinations deal with crowds and encouraing consumers to explore lesser-known locations is a... Read More
Steve Milo steps down as CEO of VTrips
News / Online
Steve Milo steps down as CEO of VTrips
By Morgan Hines | March 19, 2025
VTrips founder Steve Milo has named its chief operating officer Scott Seay as its next CEO as the... Read More
Tripadvisor continues fight against fraudulent reviews as incidences increase
News / Online
Tripadvisor continues fight against fraudulent reviews as incidences increase
By Abby Crotty | March 19, 2025
Tripadvisor said member fraud—when an independent user posts a review that violates fraud... Read More
Tripadvisor brings in Booking.com veteran as president of Viator
News / Online
Tripadvisor brings in Booking.com veteran as president of Viator
By Linda Fox | March 17, 2025
Almost a year since Ben Drew stepped down, Tripadvisor Group is bringing in former Booking.com... Read More
Dance raises €12M for e-bike fleet expansion
News / Online
Dance raises €12M for e-bike fleet expansion
By Morgan Hines | March 13, 2025
With the funding, the Berlin-based company plans to develop its software and hardware and to expand... Read More
Airbnb solicits new Experiences with new details of what it will offer in upcoming relaunch
News / Online
Airbnb solicits new Experiences with new details of what it will offer in upcoming relaunch
By Morgan Hines | March 13, 2025
The company is also hiring for several roles related to its Experiences business, including market... Read More
CEO Spotlight: Pere Vallès of Exoticca
Interview / Online
CEO Spotlight: Pere Vallès of Exoticca
By Linda Fox | March 12, 2025
Exoticca's CEO Pere Valles discusses the company's strategy to play in the connected trip space, its... Read More
Northeast Asia online travel bookings to break $30B by 2026
News / Online
Northeast Asia online travel bookings to break $30B by 2026
By Phocuswright Research | March 11, 2025
Northeast Asia's booking pathway is online. New demand, demographic and strategic dynamics will... Read More
Report: Beyond credit cards—the future of payments in the travel industry
From Our Partners / Online
Report: Beyond credit cards—the future of payments in the travel industry
By Michelle Bruno | March 11, 2025
This exclusive report from Phocuswire and UATP shares findings from an in-depth Phocuswright study on... Read More
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From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More