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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

How can DMOs address changing destination perception?
News / Online
How can DMOs address changing destination perception?
By Morgan Hines | April 23, 2025
While it’s not clear how inbound travel will change in the long term, in the near term, travelers’... Read More
70% of global travelers want virtual reality to explore a destination
From Our Partners / Online
70% of global travelers want virtual reality to explore a destination
By Joerg Schuler, Amadeus Hospitality | April 22, 2025
New research from Amadeus uncovers preferences and dreams of travelers from around the world.  ... Read More
Bridging the "say-do" gap in sustainable travel
News / Online
Bridging the "say-do" gap in sustainable travel
By Marisa Garcia | April 22, 2025
People say sustainability is important to them, but their travel choices don't always reflect these... Read More
FTC sues Uber citing "deceptive" billing, cancellation policies
News / Online
FTC sues Uber citing "deceptive" billing, cancellation policies
By Morgan Hines | April 21, 2025
The complaint alleges that Uber charged users for its Uber One subscription without their consent and... Read More
Short-term rentals: A category at a crossroads
News / Online
Short-term rentals: A category at a crossroads
By Phocuswright Research | April 21, 2025
The short-term rental sector was once the pandemic-era darling—offering privacy, safety and space when... Read More
Rapid fire with Olaf Backofen of Lufthansa Group
News / Online
Rapid fire with Olaf Backofen of Lufthansa Group
By Morgan Hines | April 18, 2025
Olaf Backofen, head of retail partnerships for Lufthansa Group, said the company's priorities for 2025... Read More
Fliggy unveils "AskMe" AI assistant
News / Online
Fliggy unveils "AskMe" AI assistant
By Linda Fox | April 17, 2025
AskMe is integrated with Alibaba's Qwen AI models, using Fliggy's pricing engine and proprietary... Read More
Lyft enters Europe with €175M acquisition of ride-hailing provider FreeNow
News / Online
Lyft enters Europe with €175M acquisition of ride-hailing provider FreeNow
By Abby Crotty | April 16, 2025
Founded in 2009 and currently owned by BMW Group and Mercedes-Benz Mobility, FreeNow operates in more... Read More
Report—The short-term rental guest: 2025 trends, insights and research
From Our Partners / Online
Report—The short-term rental guest: 2025 trends, insights and research
By Cathy Walsh | April 15, 2025
This report is based on findings from a study of the short-term rental market in the United States... Read More
Sonder makes $50M in cost reductions including layoffs ahead of Marriott integration
News / Online
Sonder makes $50M in cost reductions including layoffs ahead of Marriott integration
By Abby Crotty | April 14, 2025
The short-term rental specialist will cut costs by reducing its workforce and implementing "software... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More