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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

Airlines are struggling with the transition to one-on-one customer messaging
From Our Partners / Technology
Airlines are struggling with the transition to one-on-one customer messaging
By Sponsored Content | April 26, 2017
One year ago at its F8 Conference, Facebook announced that it was opening its Messenger platform,... Read More
How Facebook Stories might help travel tell its tale
News / Online
How Facebook Stories might help travel tell its tale
By Viewpoints | April 26, 2017
Great brands are the ones that tell the best stories and, at last, it seems there is going to be an... Read More
Startup Pitch - Storytrail gives you a host for your video guide
News / Technology
Startup Pitch - Storytrail gives you a host for your video guide
By Kevin May | April 26, 2017
Storytrail claims it is the "world’s first platform of video city guides" - inevitably raising the... Read More
Ixigo gets smart with alerts, Kaligo powers Finnair hotel ambitions, and more...
News / Online
Ixigo gets smart with alerts, Kaligo powers Finnair hotel ambitions, and more...
By PhocusWire | April 25, 2017
This is a roundup of product news and announcements for travel marketing in April 2017. Tuesday 25... Read More
Data could be the fuel that United and others need to soar (and recover)
News / Online
Data could be the fuel that United and others need to soar (and recover)
By Viewpoints | April 25, 2017
From American Airlines to United, airlines are currently generating the kind of headlines no brands... Read More
Time is of the essence - travel app speeds vary greatly for leading brands
News / Technology
Time is of the essence - travel app speeds vary greatly for leading brands
By Kevin May | April 25, 2017
The humble travel app faces huge challenges when competing in the world of consumer shopping and... Read More
Hoteliers get the message that admin can be automated
News / Technology
Hoteliers get the message that admin can be automated
By Viewpoints | April 24, 2017
Hospitality and technology have long been awkward bedfellows. Whereas other industries have been able... Read More
JetBlue Ventures backs Recharge pay-by-the-minute hotel platform
News / Distribution
JetBlue Ventures backs Recharge pay-by-the-minute hotel platform
By Kevin May | April 24, 2017
Recharge, a mobile app that lets users book hotels outside of the traditional timeframe, has caught... Read More
Comparing the performance of the metasearch giants for hotels
News / Distribution
Comparing the performance of the metasearch giants for hotels
By Viewpoints | April 21, 2017
As consumers are always connected to their digital channels, their habits are constantly evolving.... Read More
Ukrainian Airlines slams on fees for every booking channel, but website is cheapest
News / Distribution
Ukrainian Airlines slams on fees for every booking channel, but website is cheapest
By Kevin May | April 21, 2017
Ukrainian International Airlines is to impose a $9 surcharge on every booking made through the world's... Read More
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Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More
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