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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

News / Online

Older travelers rely on OTAs, Gen Z looks to mobile for trip inspiration

By Jill Menze | February 20, 2018

Online travel agencies are the planning and booking tool of choice for older generations of European... Read More

News / Distribution

Where are airlines in the battle for online dominance?

By Viewpoints | February 20, 2018

This is a viewpoint from Gitit Greenberg, director of digital insights at SimilarWeb. With digital... Read More

News / Distribution

Travelport unveils phased roadmap to bring in NDC content

By Linda Fox | February 20, 2018

Travelport has unveiled details of its product plans for airlines going forward based on IATA's New... Read More

News / Technology

Canary Wharf’s East Wintergarden shows how 360º VR can work for MICE

By Marisa Garcia | February 19, 2018

Canary Wharf’s iconic East Wintergarden has unveiled a new 360º virtual reality tour which helps... Read More

News / Online

OneFineStay eyes business travel expansion through MagicStay deal

By Kevin May | February 19, 2018

AccorHotels-owned upmarket rental brand OneFineStay is targeting corporates as part of an ongoing... Read More

News / Technology

Why hotels have nothing to fear from robots or AI

By Marisa Garcia | February 19, 2018

Androids may one day dream of electric sheep, but hotels shouldn’t lose sleep over it—so long as they... Read More

News / Online

Zoomcar steers to electric rental future with $40 million round

By Kevin May | February 19, 2018

Car manufacturer Mahindra & Mahindra is leading a $40 million investment in on-demand car rental... Read More

Opinion / Online

The journey before the journey: How travel marketers establish trust with consumers

By Jim Price - PebblePost | February 19, 2018

The last couple of decades have seen the advent of some very useful and powerful trip planning and... Read More

News / Online

Putting faith in artificial intelligence to help with marketing campaigns

By Marisa Garcia | February 19, 2018

Saul Lopes, Virgin Holidays customer lifecycle lead, took a leap of faith on artificial intelligence... Read More

News / Online

Air New Zealand gets emojinal with destination campaign

By Marisa Garcia | February 16, 2018

Air New Zealand has launched a new destination campaign which helps travelers find their ideal... Read More

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News / Finance

Ixigo acquires majority stake in Brevistay to expand hotel business

News / Technology

PhocusWire's travel tech news briefs: Airbnb, Yotel, IHG and more...

News / Online

Inside the Philippines’ most overlooked $36B digital market

News / Technology

Expedia Group chairman Barry Diller says AI won't replace humans

News / Technology

Architecture, pace, culture: Navigating travel's AI transition

September 9, 2025

Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

August 19, 2025

Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More