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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

Behold a new era of digital marketing in travel
Opinion / Online
Behold a new era of digital marketing in travel
By Radoslaw Dobrolecki - RTB House | June 15, 2018
It's now time for the travel industry to adapt to newer digital marketing strategies to win over... Read More
What is working in airline digital merchandising?
News / Distribution
What is working in airline digital merchandising?
By Marisa Garcia | June 15, 2018
In its 2018 Airline Digital Merchandising White Paper, Diggintravel explores the digital merchandising... Read More
Expedia plots package advantage with late-booking tool
News / Online
Expedia plots package advantage with late-booking tool
By Jamie Biesiada - Travel Weekly | June 14, 2018
Saying that 46% of U.S. travelers prefer to book their flight and hotel separately, Expedia will... Read More
Air New Zealand looks to lure customers via augmented reality travel inspiration
News / Distribution
Air New Zealand looks to lure customers via augmented reality travel inspiration
By Marisa Garcia | June 14, 2018
Air New Zealand is partnering with augmented reality spatial computing platform Magic Leap to develop... Read More
Expedia gets super-serious about activities, plots five-fold booking jump
News / Online
Expedia gets super-serious about activities, plots five-fold booking jump
By Kevin May | June 13, 2018
Much of the attention in 2018 in tours and activities has been on moves at TripAdvisor and Booking... Read More
Grab hits top gear with record $1 billion injection from Toyota
News / Online
Grab hits top gear with record $1 billion injection from Toyota
By Kevin May | June 13, 2018
A $1 billion investment by Toyota into ride-hailing service Grab is being touted as the largest ever... Read More
Uber targets emerging markets with slimmed-down Lite app
News / Online
Uber targets emerging markets with slimmed-down Lite app
By Jill Menze | June 12, 2018
Uber is shrinking the size of its app in order to expand its presence in emerging markets.... Read More
Global powerhouse solidifies as Booking.com CEO joins Ctrip board
By Kevin May | June 12, 2018
The relationship between Booking Holdings and Ctrip was seen primarily through the "frenemy" prism -... Read More
tripadvisor dining influencer
News / Online
Diners trust TripAdvisor over Yelp, Google for restaurant recommendations
By Jill Menze | June 12, 2018
TripAdvisor is asserting its position as an influencer in the restaurant scene with a new study... Read More
A bit of friction in payment makes buyers feel safe
News / Online
A bit of friction in payment makes buyers feel safe
By Marisa Garcia | June 12, 2018
Despite advancements in digital payment solutions, customers need a bit of reassurance in payment... Read More
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More