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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

taxi2airport-funding
News / Distribution
Taxi2Airport hails €2.2M in funding, plots B2B partnership growth
By Linda Fox | June 28, 2019
Taxi2Airport has announced €2.2M in new funding and plans to invest in extending its B2B partnerships... Read More
The Amazon effect on travel customer service: Patience is no longer a virtue
Opinion / Online
The Amazon effect on travel customer service: Patience is no longer a virtue
By Ford Blakely - Zingle | June 28, 2019
The old saying that patience is a virtue is no longer valid. Not in today’s world, where top brands... Read More
Flywire payment complexities tours and activities
News / Online
Q&A: Payment complexities in the growing tours and activities sector
By Mitra Sorrells | June 28, 2019
Flywire's Colyn Smyth discusses some of the challenges related to payments in the tours and activities... Read More
Huangbaoche brings in $50M for guided tour driver platform
News / Online
Huangbaoche brings in $50M for guided tour driver platform
By Kevin May | June 27, 2019
The Series C round into the Beijing, China-based company comes just 15 months after another $50... Read More
The Phocuswright Conference 2019 - speakers announced, secure a registration discount
News / Online
The Phocuswright Conference 2019 - speakers announced, secure a registration discount
By PhocusWire | June 27, 2019
The boss of one of the online travel brands of the moment, OYO Rooms, makes a welcomes return to... Read More
Booking.com CEO Gillian Tans moves aside, Glenn Fogel steps in
News / Online
Booking.com CEO Gillian Tans moves aside, Glenn Fogel steps in
By Kevin May | June 26, 2019
The sudden change at the top of Booking.com, announced today, is effective immediately and ends a... Read More
Getting out of the way of "innovation" in travel
News / Technology
Getting out of the way of "innovation" in travel
By Linda Fox | June 26, 2019
Amazon Web Services believes the travel industry is stuck in silos and an “old way of thinking about... Read More
tours-activities-panel-email
News / Online
VIDEO: A maturing market for tours and activities
By Kevin May | June 26, 2019
Booking.com's entry into the tours and activities sector and TripAdvisor's likewise move... Read More
Q&A: How an emerging market online travel agency facilitates payments - offline
Interview / Online
Q&A: How an emerging market online travel agency facilitates payments - offline
By Jill Menze | June 26, 2019
One of Flymya's biggest hurdles is payments: Only 2% of the population has a credit or debit card,... Read More
Airbnb rebrands top tier to Airbnb Luxe, adds dedicated concierge services
News / Online
Airbnb rebrands top tier to Airbnb Luxe, adds dedicated concierge services
By Mitra Sorrells | June 25, 2019
Airbnb is renaming its luxury tier of properties as Airbnb Luxe and is providing a dedicated concierge... Read More
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