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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

Opinion / Online

The 7 stages to the "new normal" in travel

By Timothy O'Neil-Dunne - 777 Partners | April 8, 2020

Timothy O'Neil-Dunne, principal at 777 Partners, shares his take on how and when the travel world... Read More

Opinion / Online

The critical role of innovation in travel during the COVID-19 crisis

By Rom Hendler and Flavia Hendler - InnoVel | April 7, 2020

InnoVel CEO Rom Hendler says the coronavirus crises makes it more important than ever to embrace... Read More

News / Online

Airbnb gets $1B investment to mitigate coronavirus hit

By Jill Menze | April 6, 2020

The investment from Silver Lake and Sixth Street Partners will help the home-share giant manage the... Read More

News / Online

Tracking declines in online travel web traffic as restrictions hit across the globe

By Linda Fox | April 6, 2020

SimilarWeb has marked a "pivot point" in website traffic to online travel companies when consumer and... Read More

News / Online

Q&A: Trivago CEO shares vision for “moment in time” when travel resumes in a post-crisis world

By Steven Lerner | April 6, 2020

Trivago CEO Axel Hefer discusses his outlook for travel, how Trivago is preparing for the future and... Read More

News / Online

Ariane Gorin adds Egencia leadership to role, Rob Greyber steps down

By Adam Perrotta - BTN | April 4, 2020

Greyber assumed the role of Egencia president in May 2009, after serving for two years as the... Read More

News / Online

InPhocus, episode 4 - A jolt to make us all think

By PhocusWire | April 3, 2020

WebInTravel's Yeoh Siew Hoon discusses the impact of COVID-19 and how its arrival is giving brands and... Read More

News / Online

Latest hospitality data points to “long, slow road” for recovery in U.S.

By Mitra Sorrells | April 3, 2020

Hotel performance metrics in the U.S. and Europe continue to decline, while China is showing a gradual... Read More

Opinion / Online

How will travel loyalty programs respond to coronavirus?

By Ashwin Kamlani - Kognitiv Corporation | April 3, 2020

There's a tremendous opportunity right now for loyalty programs to step up and show why being a member... Read More

Opinion / Online

You will travel after COVID-19 - but it won’t be the same

By Avi Meir - TravelPerk | April 2, 2020

From crossing borders to selecting insurance to considering air quality, travel will look very... Read More

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News / Finance

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News / Technology

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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

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Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More