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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

From Our Partners / Online

How leading travel companies are strengthening margins in 2026

By Airwallex | September 22, 2026

A new Airwallex report explores how travel companies are protecting margins by managing FX exposure,... Read More

Opinion / Online

The reach is rented: Why travel brands need to stop building for algorithms

By Phil Treagus-Evans - Giraffe Social | September 18, 2026

Phil Treagus-Evans, CEO and co-founder of Giraffe Social, contends that a social following built on... Read More

News / Online

Trip.com's TripGenie to get booking capabilities through Mastercard partnership

By Linda Fox | September 17, 2026

Mastercard's Agent Suite for Merchants enables travel brands to offer agentic shopping experiences... Read More

News / Online

Guesty acquires Smily to expand in French STR market

By Abby Crotty | September 17, 2026

The financial terms were not disclosed, but Smily founders and a group of its shareholders are... Read More

News / Online

Trust at scale: Can Tripadvisor turn review data into action?

By Matthew Parsons | September 17, 2026

Following disappointing second-quarter results, a recent C-suite change and lingering discord with... Read More

News / Online

Qantas opens product innovation center in Adelaide

By Abby Crotty | September 16, 2026

Fifty employees have started working from the new offices, and Qantas is currently looking to fill an... Read More

News / Online

Dormakaba to acquire hotel tech specialist Alliants to strengthen hospitality offerings

By Abby Crotty | September 16, 2026

Dormakaba, a Switzerland-based access control system provider, said acquiring Alliants will provide... Read More

News / Online

Airbnb's Chesky outlines monetization strategy

By Abby Crotty | September 10, 2026

While speaking at the Goldman Sachs Communacopia and Technology Conference, Airbnb CEO and co-founder... Read More

From Our Partners / Online

The untapped value of high-intent travel traffic

By Stay22 | September 10, 2026

Transportation platforms can unlock more value from high-intent traffic by using traveler signals to... Read More

News / Online

The trust economy: How European travelers decide who to believe

By Phocuswright Research | September 10, 2026

European travelers aren't rejecting technology; they're getting selective about who earns their trust.... Read More

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News / Technology

Duetto acquires FLYR Hospitality to boost AI capabilities

News / Technology

BA-parent IAG applies a 3-question test for AI automation

News / Technology

AI transformation in travel: Carsten Bernhard of eDreams Odigeo

News / Technology

Southwest launches ChatGPT plugin for flight search

News / Technology

Dfinitiv unveils travel loyalty experiences platform for AI assistants

September 9, 2025

Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

August 19, 2025

Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More