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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.


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VIDEO: Why the digital travel sector fails for diversity and inclusion
By Linda Fox | December 30, 2020
Martinique Lewis, a diversity in travel consultant, says travel companies need to look across... Read More
News | Online
Four trends that will shape business travel in 2021
Four trends that will shape business travel in 2021
By Alex Kaluzny - Egencia | December 30, 2020
For C-suites and travel managers, acknowledging and adapting to these trends will be an essential part... Read More
Opinion | Online
VIDEO: How travel execs confronted the crisis - and their staffs
VIDEO: How travel execs confronted the crisis - and their staffs
By PhocusWire | December 29, 2020
At the Phocuswright Conference, travel leaders discuss how confronting the threat – and often... Read More
News | Online
VIDEO: Peter Kern on how COVID gave Expedia Group “courage”
VIDEO: Peter Kern on how COVID gave Expedia Group “courage”
By Jill Menze | December 29, 2020
Speaking at his first Phocuswright Conference since assuming leadership of Expedia Group, Peter Kern... Read More
News | Online
VIDEO: How we went to the brink and back in 2020
VIDEO: How we went to the brink and back in 2020
By PhocusWire | December 28, 2020
How do you change customer perceptions and jumpstart business after a downfall? Some of the most... Read More
News | Online
Social media in 2021: The new MVP for hospitality
Social media in 2021: The new MVP for hospitality
By Mark Skroch - BCV | December 28, 2020
With social at the center of consumer engagement, it’s time to prepare for the year ahead. Here's what... Read More
From Our Partners | Online
VIDEOS: PhocusWire's most popular interviews 2020
VIDEOS: PhocusWire's most popular interviews 2020
By PhocusWire | December 24, 2020
We present a list of the most popular videos that we've produced at PhocusWire and those we've been... Read More
News | Online
VIDEO: Certares’ Greg O’Hara on why 2020 saw record investment in travel
VIDEO: Certares’ Greg O’Hara on why 2020 saw record investment in travel
By Mitra Sorrells | December 24, 2020
O'Hara shares his thoughts on the best travel sectors for investment now and why he believes business... Read More
News | Online
VIDEO: Travel veterans Peluso and Jones on opportunities to emerge from COVID stronger
VIDEO: Travel veterans Peluso and Jones on opportunities to emerge from COVID stronger
By Mitra Sorrells | December 23, 2020
Travelocity founder Terry Jones and former Travelocity CEO Michelle Peluso reunited for a discussion... Read More
News | Online
The most popular articles on PhocusWire in 2020
The most popular articles on PhocusWire in 2020
By Kevin May | December 22, 2020
A year to forget - but a year in which the editorial team produced some of its best work since... Read More
News | Online
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From Our Partners
REPORT: The reality of modern airline retail - when the sky isn't the limit
March 26, 2019
REPORT: The reality of modern airline retail - when the sky isn't the limit
In this white paper, carried out in partnership with PROS, we look at the various stages of airlines... Read More
Ditching direct: It may be time to reconsider your GDS and OTA connections
March 4, 2019
Ditching direct: It may be time to reconsider your GDS and OTA connections
The cost and effort of maintaining a direct connect to the GDS may have been more than hotels had... Read More
Understanding how events affect demand and pricing for the car rental business
March 1, 2019
Understanding how events affect demand and pricing for the car rental business
A detailed study by RateGain’s data science lab probes into event scenarios to get insights that will... Read More
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