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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

News / Online

Why the ANZ travel market is contracting in 2026 (and what recovers by 2029)

By Phocuswright Research | August 18, 2026

Phocuswright's Australia-New Zealand Travel Market Brief 2026 breaks down what's driving the downturn... Read More

News / Online

How Mad Monkey aligned its social media strategy with the way its guests travel

By Cathy Walsh | August 18, 2026

The hostel operator has built a multifaceted creator strategy around how young travelers discover... Read More

News / Online

How Bright Blue Villas brought an institutional approach to luxury villa rental

By Linda Fox | August 17, 2026

Natasha Martsekis, a former banker, founded Bright Blue Villas in 2014 to offer luxury accommodation... Read More

News / Online

Agoda’s Tim Hughes on online travel’s broken promise and AI’s 'Reddit' dilemma

By Yeoh Siew Hoon - WiT | August 14, 2026

Agoda’s Timothy Hughes sat down at WiT Queenstown to discuss why online travel hasn't delivered on its... Read More

News / Online

IHG working with Google agentic booking pilot, wider AI initiatives

By Linda Fox | August 11, 2026

IHG confirmed its participation in Google's agentic AI booking pilot during its H1 2026 earnings... Read More

News / Online

STRs enter a new phase of scrutiny and structural growth

By Phocuswright Research | August 11, 2026

Short-term rental gross bookings hit $219.9 billion in 2025, with growth split by region.... Read More

News / Online

Google Maps updates Ask Maps with hotel, event discovery

By Linda Fox | August 6, 2026

Hotel and event discovery is being rolled out in the U.S. on Google Maps' Ask Maps conversational... Read More

News / Online

How Nikhil Ravishankar is navigating Air New Zealand’s 'perfect storm'

By WiT | August 3, 2026

Air New Zealand has rebuilt its team since the pandemic, with 70% of its 12,000 staff members joining... Read More

News / Online

HBX Group CEO Nicolas Huss to retire

By Abby Crotty | July 29, 2026

In a separate announcement, the company issued a trading update for the third quarter of 2026.... Read More

News / Online

AI hits its stride: 5 takeaways for travel leaders

By Phocuswright Research | July 28, 2026

More than half of U.S. travelers have now used AI to plan, book or navigate a trip, and expectations... Read More

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News / Technology

Duetto acquires FLYR Hospitality to boost AI capabilities

News / Technology

BA-parent IAG applies a 3-question test for AI automation

News / Technology

AI transformation in travel: Carsten Bernhard of eDreams Odigeo

News / Technology

Southwest launches ChatGPT plugin for flight search

News / Technology

Dfinitiv unveils travel loyalty experiences platform for AI assistants

September 9, 2025

Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

August 19, 2025

Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More