Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

Video: Rezme - Phocuswright Conference Launch innovator
Interview / Startups
Video: Rezme - Phocuswright Conference Launch innovator
By Kathryn Walson | December 21, 2022
Rezme's Cherry is a browser extension app and mobile app that intercepts users on online travel agency websites and redirects them to property websites. Read More
VIDEO: Mobi - Phocuswright Conference launch innovator
Interview / Technology
VIDEO: Mobi - Phocuswright Conference launch innovator
By PhocusWire | December 20, 2022
Mobi is a B2B trip planning technology company offering two products - Agent for travel suppliers and Agent for Agents for travel agents. Read More
Asia panel PCW 2022
News / Online
How travel is rebounding in Asia without China
By Kathryn Walson | December 20, 2022
In the panel “Around Asia: Hello, New World,” key players in the industry discuss their observations and predictions for the region, including the takeoff of autonomous vehicles, electric aircraft and... Read More
VIDEO: Chargeback Gurus on tackling rising chargebacks in travel
From Our Partners / Online
VIDEO: Chargeback Gurus on tackling rising chargebacks in travel
By PhocusWire | December 19, 2022
In an interview at the PhocusWire studio, Chargeback Gurus' Marty Williams explains some of the factors that contribute to credit card fraud. Read More
hopper-center-stage-pc-22
News / Online
Hopper CEO on social commerce, sustainability and customer focus
By Mitra Sorrells | December 16, 2022
In conversation at The Phocuswright Conference, Hopper CEO Fred Lalonde explains how the company's social commerce efforts are the key to its future growth. Read More
Trip.com Group continues to make gains in Q3
News / Online
Trip.com Group continues to make gains in Q3
By Linda Fox | December 15, 2022
Trip.com Group's accommodation revenue increased by almost a third to $408 million while transportation ticketing revenue was up 44% to $369 million year-on-year. Read More
meta-phocuswright-22
From Our Partners / Online
Video: Meta on how travel brands can use Facebook, Instagram and WhatsApp
By PhocusWire | December 15, 2022
Meta's director and travel industry manager, Sanjay Bhatia, offers tips for travel brands on how to create relationships with customers through social media. Read More
hotels-dmo-sustainable-travel
Opinion / Distribution
How hotels and DMOs can respond to shifting perceptions of sustainability
By Scott Falconer - Amadeus | December 14, 2022
Hotels and destination management organizations need to keep up to date in areas such as sustainability when planning for the future and engage with changing consumer demand. Read More
blockchain-panel-pc22
News / Technology
Blockskye, Arise and Dtravel on blockchain in action for travel
By Mitra Sorrells | December 14, 2022
Blockchain-based travel systems are no longer a "someday" but are being used today. Executives from three companies using this technology explain the benefits. Read More
Tough 2022 for travel startups as investors turn cautious
News / Startups
Tough 2022 for travel startups as investors turn cautious
By Linda Fox | December 12, 2022
Early stage rounds in particular have been highlighted as impacted by the more conservative approach from investors who, perhaps stung by the pandemic, turned to startups with a proven market fit. Read More
amadeus-launch-pc-22
Interview / Technology
Video: Amadeus - Phocuswright Conference Launch innovator
By PhocusWire | December 12, 2022
The Amadeus Traveler Centric Platform provides a new, collaborative way for travel brands to share insights on the traveler journey and humanize the traveler’s experience. Read More
terrapay-thought-leadership-cross-border
From Our Partners / Technology
Optimizing payments for online travel agents to boost their business
By Koert Grasveld - TerraPay | December 12, 2022
TerraPay outlines five payment challenges and the steps OTAs can take to overcome them and make the processing of payments more efficient. Read More
kiwi-client-thought-leadership
From Our Partners / Online
Kiwi.com prepares for growth in 2023 with new brand identity
By Kiwi.com | December 12, 2022
The company says its news brand identity better reflects its tech capabilities. Read More
Energy costs seen as biggest challenge for European hotels
News / Online
Energy costs seen as biggest challenge for European hotels
By Linda Fox | December 9, 2022
The Booking.com European Accommodation Barometer 2022, carried out by Statista, reveals that 80% of hoteliers rate the energy crisis as their biggest concern across all 10 countries in the report. Read More
Ekert Sabre distribution PCW 2022
News / Distribution
Sabre’s Ekert on economy, airline distribution trends
By Kathryn Walson | December 9, 2022
The 26-year travel industry veteran shared his outlook during an interview at The Phocuswright Conference 2022 in November. Read More