Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

flight-centre-travel-group-pc22
From Our Partners / Online
Video: Flight Centre on how its acquisition strategy helps drive innovation
By PhocusWire | December 9, 2022
Flight Centre Travel Group chief experience officer John Morhous explains how the company’s strategic acquisitions help it create innovative products that meet the needs of its customers. Read More
iata-modern-airline-retailing
News / Distribution
IATA maps road to achieve modern airline retailing by 2030
By Linda Fox | December 8, 2022
IATA’s Modern Airline Retailing program is based on three pillars - customer identification, retailing with offers and delivery with orders. Read More
joyned-phocuswright-launch
Interview / Startups
Video: Joyned - Phocuswright Conference Launch Innovator
By PhocusWire | December 8, 2022
Joyned is a social commerce-as-a-service website add-on that enables people to chat live and book together. Read More
sion-travel-agents-tech
News / Startups
Sion secures $3.2M to help agents chase commission
By Linda Fox | December 7, 2022
The investment in the U.S.-based SaaS business was led by TIA Ventures with SmartFlyer and Virtuoso also involved. Read More
Evaneos lands €20M to develop its sustainable tourism marketplace
News / Online
Evaneos lands €20M to develop its sustainable tourism marketplace
By Linda Fox | December 7, 2022
Existing investors Partech, Level Equity, Quadrille Capital, XAnge, Serena Capital and Bpifrance have come together to participate in the funding for the France-based travel platform. Read More
mobile app use travel
News / Online
How travel brands are prioritizing mobile app engagement
By Kathryn Walson | December 7, 2022
Companies like Expedia, Booking, Tripadvisor, CWT and more are using their apps to drive loyalty and provide personalization. Read More
expedia-traveler-value-index
From Our Partners / Online
Video: Expedia research uncovers disparities between travelers' desires and industry perceptions
By PhocusWire | December 5, 2022
Expedia for Business senior vice president and chief marketing officer Cheryl Miller shares some of the findings of the latest Traveler Value Index report.   Read More
worldline-payment-strategy-article
From Our Partners / Technology
Payments power travel companies to new destinations
By Laurie Gablehouse - Worldline | December 5, 2022
It took a global pandemic for many travel and hospitality companies to realize that without resilient and transparent payment processes their business might not be able to survive. Read More
expedia-kern-pcw-2022
News / Online
Expedia's Kern on changing perceptions of its role in travel
By PhocusWire | November 30, 2022
Expedia Group's Peter Kern discusses the company's recent technology, loyalty and sustainability moves at The Phocuswright Conference 2022. Read More
mangopay-acquires-nethone
News / Technology
Mangopay acquires fraud protection specialist Nethone
By Linda Fox | November 29, 2022
Poland-based Nethone, a PhocusWire Hot 25 Startup for 2022, was founded in 2016 and raised $6.7 million in July 2021. Read More
ReviewPro Q3 hotel guest reviews
News / Online
Review analysis reveals decline in hotel guest satisfaction
By Kathryn Walson | November 29, 2022
Hotels included in the report range from three to five stars and represent five major regions: Asia Pacific, Europe, North America, the Middle East and Africa and Latin America and the Caribbean. Read More
alex-bainbridge-autonomous-opinion
Opinion / Technology
12 reasons travel should care about autonomous vehicles
By Alex Bainbridge - Autoura | November 29, 2022
Autoura CEO Alex Bainbridge explains why the airline, hotel, experiences and travel retail sectors should care about autonomous vehicles Read More
hafner-kayak-pcw-22
News / Online
Kayak's Hafner on the good and bad in startups, tech and more
By PhocusWire | November 28, 2022
Kayak's Steve Hafner discusses startups, funding highs and lows and economic ups and downs at The Phocuswright Conference 2022. Read More
worldline-studio-phocuswright-conference
From Our Partners / Technology
Video: Worldline on the value of a local payment strategy for travel
By PhocusWire | November 23, 2022
Worldline head of global travel solutions Laurie Gablehouse explains the importance of a global payment strategy for brands that want to attract international travelers.   Read More
Magow MakeMyTrip India
News / Online
MakeMyTrip’s Magow on opportunities for growth in India
By PhocusWire | November 23, 2022
MakeMyTrip doesn’t aspire to be “the cheapest in the market all the time,” said co-founder and group CEO Rajesh Magow at The Phocuswright Conference. Read More