Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

VIDEO: Number-crunching the Hopper way
News / Technology
VIDEO: Number-crunching the Hopper way
By PhocusWire | June 21, 2018
Hopper would perhaps be the first to admit that it spent a lot of time (and investment) building and evolving the product. Read More
mmgy portrait of american travelers
News / Online
Travelers losing interest in home-sharing, Google gaining ground as travel resource
By Jill Menze | June 20, 2018
For all the chatter of Airbnb stealing scene time away from hotels, traveler interest in home-sharing seems to be waning. Read More
Card-not-present fraud is the biggest threat to travel today
From Our Partners / Technology
Card-not-present fraud is the biggest threat to travel today
By Jim Pratt - WEX | June 19, 2018
Card-not-present (CNP) fraud is of growing threat to travel companies across the globe; action is needed to curb losses and protect consumers and businesses alike. Read More
grand-budapest-hotel-AI
Opinion / Technology
Don't panic! Artificial intelligence will bring human touch to hotels
By Frank Reeves - Avvio | June 19, 2018
The problem with all new hotel technology, unfortunately, is that innovation gets turned into buzzwords quickly, usually in order to sell more products and services. Read More
OTA Insight parity tool and report
News / Distribution
OTA Insight launches new parity tool for revenue management
By Mitra Sorrells | June 19, 2018
Hoteliers have a new tool to help them analyze and optimize distribution costs.   Read More
VIDEO: Bedbanks can provide and thrive in a fragmented market
News / Distribution
VIDEO: Bedbanks can provide and thrive in a fragmented market
By PhocusWire | June 19, 2018
To say Hotelbeds Group has been through a fairly productive few years would be a bit of an understatement. Read More
Digital marketing series part 3 email
News / Online
Modern travel marketing, part 3: Email campaigns
By Mitra Sorrells | June 18, 2018
 The introduction of personal email addresses in the 1990s created an entirely new opportunity for brands to reach consumers quickly and cost-effectively.    Read More
research spotlight door to door trip planning
News / Online
Why is door-to-door trip planning so difficult?
By Jill Menze | June 18, 2018
The click of a button is practically all it takes for consumers to purchase nearly any good or service. The travel industry understood this long ago and counts itself among the first sectors to embrace... Read More
GetYourGuide tries the vertically-integrated strategy in activities race
News / Online
GetYourGuide tries the vertically-integrated strategy in activities race
By Kevin May | June 18, 2018
GetYourGuide accepts there is a risk involved but claims it wants to "transform the tour experience itself" with the introduction of its own branded products. Read More
google travel obsession
Opinion / Online
Google: Travel's closely watched obsession
By Douglas Quinby - Phocuswright | June 15, 2018
Google's entry into metasearch may be more than half a decade old, but it continues to be a closely watched obsession for the travel industry. Read More
quote of the week 25
News / Technology
QOTW: Something about throwing out the playbook
By PhocusWire | June 15, 2018
Quote from Jen O'Twomney, vice president of Expedia Local Expert. Read More
Ctrip iClick marketing partnership
News / Distribution
Ctrip boosts customized marketing capabilities with iClick partnership
By Mitra Sorrells | June 14, 2018
Ctrip is enhancing its digital marketing services through a partnership with iClick Interactive, a Hong Kong-based marketing technology company. Read More
Debunking the impact of blockchain on hotel distribution
Opinion / Technology
Debunking the impact of blockchain on hotel distribution
By Max Starkov - HEBS Digital | June 14, 2018
A recent article on the Nasdaq website claims blockchain‐based platforms “offer promising solutions” to particular areas of difficulty in the hospitality industry, including blockchain‐based hotel... Read More
Expedia plots package advantage with late-booking tool
News / Online
Expedia plots package advantage with late-booking tool
By Jamie Biesiada - Travel Weekly | June 14, 2018
Saying that 46% of U.S. travelers prefer to book their flight and hotel separately, Expedia will enable customers to book discounted hotels after they purchase their airfare on Expedia. Read More
Europe Travel Launch 2018: WIHP Hotels
Interview / Distribution
Europe Travel Launch 2018: WIHP Hotels
By PhocusWire | June 13, 2018
Seven years work has led WIHP Hotels to the launch of its Meta I/O product - a hub between hotel reservation systems and metasearch engines. Read More
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