Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

News / Online

Freedom, flexibility and transparency: What Gen Z travelers really want and need

By Abby Crotty | August 13, 2025

Gen Z is adventurous and spontaneous, and their travel booking preferences reflect these preferences. Read More

From Our Partners / Online

Keys to converting travel insights to impact

By PhocusWire | August 12, 2025

Zartico chief operating officer Nicole Brownell and co-founder and chief innovation officer Jay Kinghorn explore how destinations and resorts can use data science to close the loop between marketing... Read More

Interview / Startups

Startup Stage: Tickadoo wants to reinvent how travelers discover experiences

By Abby Crotty | August 12, 2025

Tickadoo uses AI to present travelers with experience recommendations based on their preferences. Read More

Interview / Online

CEO Spotlight: Mike Putman of Custom Travel Solutions

By Linda Fox | August 11, 2025

Mike Putman discusses how he built up CTS, having previously created an international travel club with 800,000 members and seeing an opportunity to replicate its success. Read More

News / Online

Expedia Group reports stronger results in Q2 amid ongoing U.S. headwinds

By Abby Crotty | August 7, 2025

While numbers improved overall, second quarter results were still tempered by “soft demand” in the United States. Read More

News / Technology

MakeMyTrip upgrades Myra AI assistant

By Linda Fox | August 7, 2025

The updated Myra assistant enables users to ask complex questions and receive personalized recommendations with real-time pricing and availability. Read More

News / Startups

Fora acquires AI startup Legends

By Abby Crotty | August 7, 2025

Legends and Fora, both PhocusWire Hot 25 Startups, said the deal will help bring Legends' tools to a wider community of advisors and travelers. Read More

News / Online

Airbnb reports high customer satisfaction with Services, Experiences

By Abby Crotty | August 6, 2025

The short-term rental giant said the response has been “overwhelmingly positive,” with experiences and services receiving higher ratings than homes. Read More

News / Technology

Expedia says AI is improving the customer experience and generating revenue

By Jamie Biesiada | August 6, 2025

Expedia Group executives discussed the company's use of AI and the results it is seeing during a recent event it hosted in New York. Read More

News / Technology

The rise of cryptocurrency in travel

By Marisa Garcia | August 5, 2025

Cryptocurrency still represents a small portion of global travel spend, but industry leaders believe change is coming quickly. Read More

Opinion / Online

The hidden climate cost of booking travel—And how to fix it

By Rasmus Juul-Olsen - Bookmundi | August 4, 2025

As the planet nears key climate tipping points, Bookmundi CEO Rasmus Juul-Olsen stresses the need for the travel industry to act. Read More

News / Technology

Weighing in on the next generation of travel products and services around the world

By Abby Crotty | August 1, 2025

In an executive panel at Phocuswright Europe 2025, Emilie Dumont, CEO of Digitrips, and Rajnish Kumar, group co-CEO of Ixigo, discussed the tech ties that bind different regions of the world. Read More

News / Technology

PhocusWire's weekly travel tech news briefs: Casago, GuideGeek, Booking.com and more...

By PhocusWire | August 1, 2025

Keep up with all the latest people, partner and product news from around the global travel industry. Read More

News / Distribution

Amadeus looks to future with ‘steady growth’ in first half of 2025

By Linda Fox | July 31, 2025

The company reported positive earnings for the second quarter of 2025 on the heels of a profit increase during Q1, despite global and economic uncertainty. Read More