Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

Six dirty truths about tours, activities and attractions
Opinion / Online
Six dirty truths about tours, activities and attractions
By Douglas Quinby - Arival  | February 12, 2019
Avoiding the PR headlines and focusing on what’s real and what really matters to creators and sellers of tours, activities and attractions. Read More
Secret Escapes buys into Ireland with the acquisition of Empathy Marketing
News / Distribution
Secret Escapes buys into Ireland with the acquisition of Empathy Marketing
By Linda Fox | February 11, 2019
Secret Escapes is expanding its presence to Ireland with the acquisition of the company behind Pigsback, TheDiningRoom and LuxuryBreaks. Read More
Sounding Off: China is treading a path of ideas for others to follow
Interview / Online
Sounding Off: China is treading a path of ideas for others to follow
By PhocusWire | February 8, 2019
Hardware and software providers may have been inspired in part by some of their counterparts in the West but China is arguably at the bleeding edge of pulling it all together for the sake of the user. Read More
Expedia earnings full year 2018
News / Online
Expedia reports double-digit growth in key metrics in 2018, continues international push
By Mitra Sorrells | February 8, 2019
Expedia Group turned in strong figures for 2018 as it looks to continuing strengthening its product in new international markets. Read More
airbnb-transportation-fred-reid
News / Online
Airbnb hires airline veteran Fred Reid to oversee "transportation", but rules out obvious options
By Kevin May | February 7, 2019
The seasoned airline exec - Virgin America, Lufthansa, American Airlines and Delta - becomes the company's global head of transportation. Read More
qantas-agency-channel
News / Distribution
Qantas unveils NDC-led booking channel for agents, hints at fees down the road
By Linda Fox | February 7, 2019
Qantas will introduce an agency booking channel from August this year providing its "widest range of fares." Read More
hotel-regulator-online-travel-agency-2
News / Online
Online travel agencies under spotlight from regulators and academics over hotel strategies
By Kevin May | February 6, 2019
Booking.com and Expedia agree to cooperate with a set of guidelines regarding the portrayal of discounts, availability and influence of commissions on rankings. Read More
WEBINAR REPLAY! Personalizing the group experience for hotels
News / Distribution
WEBINAR REPLAY! Personalizing the group experience for hotels
By PhocusWire | February 6, 2019
Amadeus will explain how you can improve customer relationship management across your entire hotel portfolio by leveraging data to better connect with guests, filling guest rooms and function space and... Read More
As competition diversifies, Booking.com remains top hotel channel
News / Distribution
As competition diversifies, Booking.com remains top hotel channel
By Jill Menze | February 6, 2019
When it comes to bringing in booking revenue to hotels, Booking.com remains the channel on top - though new players are entering the space. Read More
What should the travel industry understand about China in the Year of the Pig?
News / Online
What should the travel industry understand about China in the Year of the Pig?
By Kieron Branagan - OpenJaw Technologies | February 5, 2019
Take a deeper look at what’s going on away from the geopolitical headlines, and marketers will understand how trends in China are going to eventually affect us all. Read More
Google tells hotels to think of smart devices as extra organs of a guest's body
News / Technology
Google tells hotels to think of smart devices as extra organs of a guest's body
By Hollis Thomases - Phocuswright | February 4, 2019
The search giant says the proliferation of devices has created rapid, cultural shifts and changed the way people expect things from their brands... making people more curious, demanding and... Read More
phocuswright ota market excitement
News / Online
Four key developments keeping the U.S. OTA market exciting
By Phocuswright Research | February 4, 2019
Phocuswright's recent travel research identifies four key developments that make the U.S. online travel agency market an exciting one to watch in 2019. Read More
Sounding Off: Airbnb should accept that some things are done certain ways
Interview / Distribution
Sounding Off: Airbnb should accept that some things are done certain ways
By PhocusWire | February 1, 2019
The dull mechanics behind what is known as process shouldn't be allowed to prohibit a brand such as Airbnb from making a genuine challenge to OTAs. Read More
Triptease shifts to full-service platform to drive direct bookings
News / Distribution
Triptease shifts to full-service platform to drive direct bookings
By Kevin May | January 30, 2019
Famous for its price comparison widget, Triptease now includes tools to track user behavior to help hotels lure business away from online travel agencies. Read More
What you can learn from three of the most inspirational travel campaigns of 2018
News / Online
What you can learn from three of the most inspirational travel campaigns of 2018
By Expedia Group Media Solutions | January 30, 2019
We share some of the award‐winning digital ad campaigns that effectively tapped into strategic media collaborations to achieve business goals and unlock innovative potential. Read More
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