Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

Klook signals global ambitions with RailEurope activities deal
News / Online
Klook signals global ambitions with RailEurope activities deal
By Kevin May | January 30, 2019
The deal is significant for Klook as it looks to branch out into global markets, securing a partnership in arch rival GetYourGuide's own backyard. Read More
Switchfly in new hands as private equity firms take over loyalty tech provider
News / Technology
Switchfly in new hands as private equity firms take over loyalty tech provider
By Kevin May | January 29, 2019
Golub Capital and L Capital take a controlling stake in the business, with a new CEO coming in as former boss steps down. Read More
Why Airbnb must avoid the tech trap OTAs fell into for years
Opinion / Distribution
Why Airbnb must avoid the tech trap OTAs fell into for years
By Craig Stewart - Freetobook | January 29, 2019
Airbnb's much-lauded move into hotel distribution has been a welcome addition to the hotel ecosystem - but it should beware of age-old pitfalls. Read More
trivago-webinar-january-2019-2
News / Distribution
WEBINAR REPLAY! How well are independent hoteliers adapting to the digital age?
By Kevin May | January 25, 2019
Phocuswright and trivago present key findings from the Independent Lodging Study 2018.  In 2018 independent hotels are performing better in the online environment — but challenges remain. Read More
Airline distribution in 2030, part 2: Four scenarios for the future
Opinion / Distribution
Airline distribution in 2030, part 2: Four scenarios for the future
By Mario Gavira | January 25, 2019
Who wins - the tech giants, existing intermediaries, airlines, lawmakers or something else? Four possible patterns are analyzed here in part two. Read More
Ctrip James Liang at annual meeting
News / Online
Ctrip co-founder outlines ambitious plans for future
By Vera Lye - WebInTravel | January 25, 2019
At Ctrip's recent annual meeting, chairman and co-founder James Liang outlined plans to be "strongest and the best" company in the travel industry. Read More
MakeMyTrip posts gains in revenue and bookings as overall loss figure narrows
News / Online
MakeMyTrip posts gains in revenue and bookings as overall loss figure narrows
By Kevin May | January 24, 2019
Total gross booking volumes hit $1.41 billion, up by 32% on the same period in 2017 - pushing loss figure down to $22.9 million. Read More
NDC is not just a standard – it’s a signal to the industry
News / Distribution
NDC is not just a standard – it’s a signal to the industry
By Stu Waldron - Travelport | January 24, 2019
In order to understand what NDC means for businesses and where the industry is heading, it is important to recognize current challenges facing our industry and improvements that are enabled through... Read More
Are hotels on the verge of a parity nightmare?
Opinion / Distribution
Are hotels on the verge of a parity nightmare?
By Lily McIlwain - Triptease | January 24, 2019
Booking.com has rolled out its Booking.Basic feature to European hotel listings, which could spell a serious parity problem for hoteliers. Read More
uplift-123-million-investment-2019
News / Technology
Uplift banks $123M round to expand travel payment service on multiple fronts
By Kevin May | January 23, 2019
A $123 million financing round led by Madrone Capital Partners brings the total invested in the company to around $220 million. Read More
Lufthansa invests alongside Hopper, plotting collaboration on artificial intelligence-led tools
News / Technology
Lufthansa invests alongside Hopper, plotting collaboration on artificial intelligence-led tools
By Kevin May | January 23, 2019
A "multimillion-dollar" deal will include a research collaboration and help spearhead the Canada-based price prediction platform's expansion into Europe. Read More
Fragmentation continues to shape the competitive landscape for hoteliers
News / Distribution
Fragmentation continues to shape the competitive landscape for hoteliers
By Diane Merlino | January 23, 2019
This analysis examines how the hospitality industry, from accommodation options to distribution technology, is heating up as external and internal forces ignite change in the sector. Read More
Airbnb and hotel distribution - (almost) one year in
News / Online
Airbnb and hotel distribution - (almost) one year in
By Jill Menze | January 23, 2019
As the Airbnb and SiteMinder deal nears its one-year anniversary, here's an update on how the platform's hotels business is faring. Read More
Flyiin secures first funding round of €2.4M for airline booking platform
News / Technology
Flyiin secures first funding round of €2.4M for airline booking platform
By Kevin May | January 22, 2019
Former Air Canada boss Montie Brewer is one of a number of airline industry execs who has backed the Germany-based startup in its debut round. Read More
Minding your language - Booking Holdings' study shows English a possible barrier to online adoption
News / Online
Minding your language - Booking Holdings' study shows English a possible barrier to online adoption
By Linda Fox | January 22, 2019
The study of 1,000 digital leaders and experts in China, India and Indonesia reveals that 79% view the internet as a necessity and 82% see it as a “fundamental right.” Read More
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