Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

The Phocuswright Conference 2019 preview - Google's time has come
News / Online
The Phocuswright Conference 2019 preview - Google's time has come
By PhocusWire | October 11, 2019
The "super app" concept is not particularly new but it's clearly now part of the Google agenda for travel and a myriad of other services that have an impact on the lives of its users. Read More
Bringing science and control to airline retail
From Our Partners / Distribution
Bringing science and control to airline retail
By Stanislava Yordanova - PROS | October 10, 2019
In the next decade we should expect the disruption of the airline industry to continue to accelerate; however, it is the digital-first carriers that will lead the market. Read More
How I Got Here, episode 8 - Stuart Crighton of Cleartrip
Interview / Online
How I Got Here, episode 8 - Stuart Crighton of Cleartrip
By Kevin May | October 10, 2019
Cleartrip launched in India but now has half its business in the Middle East - co-founder and CEO Stuart Crighton joins David Litwak and Kevin May for the latest episode of How I Got Here to share the... Read More
What billions of GDS data signals tell us about traveler booking behavior
From Our Partners / Online
What billions of GDS data signals tell us about traveler booking behavior
By Robert Brown - Travelport | October 7, 2019
The report investigates the six dominant traveler personas that make up global travel bookings – solo travelers, families, business travelers, couples, weekenders, and groups. Read More
Q&A: Western Union on a complex but manageable world of currencies and payments
From Our Partners / Technology
Q&A: Western Union on a complex but manageable world of currencies and payments
By PhocusWire | October 7, 2019
PhocusWire spoke to Jonathan Lee, Western Union's director for enterprise payment partnerships, to learn more about its analysis and views on the world of currencies and payments in the travel industry. Read More
southeast asia part 1 overview
News / Online
Southeast Asia, part 1: How low-cost options, mobile reliance are driving travel transformation
By Mitra Sorrells | October 7, 2019
We begin our monthlong exploration of travel in Southeast Asia with an overview of the market. Read More
sounding off reservation systems
Interview / Technology
Sounding Off: It shouldn't be all about the OTAs (but it inevitably will be)
By PhocusWire | October 4, 2019
OTAs are playing a complicated game of strategic, corporate chess that has an impact on every part of a sector, be it tours and activities, hotels or something else. Read More
atpco elevate panel expedia skyscanner google amadeus
News / Distribution
Google, Expedia, Skyscanner and Amadeus on the future of airline retailing
By Mitra Sorrells | October 4, 2019
At ATPCO's Elevate conference, executives discussed the impact of younger generations on flight shopping, their plans for NGS implementation and their outlook for the coming year. Read More
Bold and evergreen: The Irish advantage in travel technology
From Our Partners / Technology
Bold and evergreen: The Irish advantage in travel technology
By Marisa Garcia - PhocusWire | October 3, 2019
There must be something in the water, or maybe it’s all of that fresh air, but Ireland is evergreen when it comes to travel innovation. Read More
REPORT: Building lifetime value in travel through travel recommendations
From Our Partners / Online
REPORT: Building lifetime value in travel through travel recommendations
By Marisa Garcia - PhocusWire | October 3, 2019
We explore the power of personal recommendations in the travel sector, as well as the best way to convert travelers to brand advocates and how to best use tools like NPS to drive new customer... Read More
How-i-got-here-tyler-dikman-3
Interview / Online
How I Got Here, episode 7 - Tyler Dikman of LoungeBuddy
By Kevin May | October 3, 2019
Tyler Dikman of LoungeBuddy, which was recently acquired by American Express, joins David Litwak and Kevin May for the latest episode of How I Got Here.  Read More
TripAdvisor axes tickets to whale and dolphin parks
News / Online
TripAdvisor axes tickets to whale and dolphin parks
By Kevin May | October 2, 2019
TripAdvisor says attractions currently on sale on the site and subsidiary Viator that are found to breach the new rules will be removed over the next few months. Read More
impala-11-million-investment-2
News / Technology
Impala checks in with $11M investment to scale up hotel data platform
By Kevin May | October 2, 2019
The U.K.-based company was launched in 2017 and had previously raised $1.8 million in April 2018. Read More
VIDEO: OpenJaw Technologies on airlines finding the path to retailing
News / Distribution
VIDEO: OpenJaw Technologies on airlines finding the path to retailing
By Kevin May | October 1, 2019
It would be fair to say that some airlines - some very big airlines, in fact - were unsure about the role of retail in their business models. Read More
A unicorn illuminated: What the vacation rental industry can learn from Sonder
Opinion / Online
A unicorn illuminated: What the vacation rental industry can learn from Sonder
By Drew Patterson - Transparent | October 1, 2019
Much of Sonder’s success is attributable to the underlying characteristics of short-term rental category, not a unique approach Sonder developed. Read More
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