Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

Booking.com pledges semi-neutral role in private accommodation distribution
News / Distribution
Booking.com pledges semi-neutral role in private accommodation distribution
By Kevin May | October 22, 2019
The online travel agency plans to create a service called "Partner Up" - a mechanism to allow private owners to connect with property management companies so that they can receive help with their... Read More
Automating the travel industry needs an intelligent approach
Opinion / Technology
Automating the travel industry needs an intelligent approach
By Maxim Sevastianov - Traveknowledgy | October 22, 2019
Whether an online travel agency, travel management company, travel agent or indeed any business operating in the travel industry, automation saves time and allows resources to be diverted elsewhere. Read More
Agoda CEO on moving beyond accommodation and forging unorthodox partnerships
News / Online
Agoda CEO on moving beyond accommodation and forging unorthodox partnerships
By Corinne Wan - WebInTravel | October 21, 2019
The OTA says it is focusing on finding the “best inventory” for its customers, operating with the “best tech” and fending off the intense competition in Asia armed with the “best weapons." Read More
Southeast Asia, part 3: Homegrown travel brands know consumers best but struggle to educate market
News / Distribution
Southeast Asia, part 3: Homegrown travel brands know consumers best but struggle to educate market
By Jill Menze | October 21, 2019
For the third piece in our series on Southeast Asia, we look at the distribution landscape in the area and how both B2C and B2B local players are competing for their slice of the pie. Read More
In the green room at Phocuswright with... Sam Shank
Interview / Online
In the green room at Phocuswright with... Sam Shank
By PhocusWire | October 21, 2019
In a series of interviews with executives participating at the event in Florida in November, PhocusWire finds out what makes them tick... Next up: Sam Shank of HotelTonight/Airbnb. Read More
The Phocuswright Conference 2019 preview - Hospitality in a perfect storm
News / Distribution
The Phocuswright Conference 2019 preview - Hospitality in a perfect storm
By PhocusWire | October 18, 2019
Anyone - hotels, private accommodation, system providers - who thought the hospitality sector was immune from fundamental change should think again. Read More
traveloka vr singapore
News / Technology
Traveloka brings VR tours of Indonesia to Singapore airport
By Jill Menze | October 18, 2019
Called the Xperience Wonderful Indonesia Hub and located in Terminal 3 of the airport, the pop-up takes visitors on virtual tours Bali, Banyuwangi, Riau Islands, West Java, Sumba, Rapatwaken, Jakarta... Read More
In the green room at Phocuswright with... Steve Hafner
Interview / Online
In the green room at Phocuswright with... Steve Hafner
October 17, 2019
In a series of interviews with executives participating in the event in Florida in November, PhocusWire finds out what makes them tick. Read More
WEBINAR REPLAY! Next steps in airline retail: mastering direct distribution
News / Distribution
WEBINAR REPLAY! Next steps in airline retail: mastering direct distribution
By PhocusWire | October 16, 2019
Join industry experts and leading executives to learn how carriers are advancing from digitization to retailing and shaping the digital experience around the customer. Read More
Accor and Expedia believe there's a path to save the hotel-OTA relationship
News / Online
Accor and Expedia believe there's a path to save the hotel-OTA relationship
By Marissa Trew - WebInTravel | October 16, 2019
The hotel-online travel agency relationship has always been a tricky one. The two are co-dependent and must care for each other, but not too much. Read More
booking-integrates-flights
News / Distribution
Booking.com pilots integrated flight booking service with Etraveli
By Linda Fox | October 15, 2019
Booking.com has partnered with Etraveli to pilot an integrated flight booking service. Read More
travel-fraud-forter
News / Distribution
Airline fraud on the rise, finger pointed at loyalty programs and data breaches
By Linda Fox | October 15, 2019
Online fraud attacks on airlines are increasing with loyalty schemes often the target, according to a report from Forter. Read More
SME-travel-startups-thomas-cook
Opinion / Technology
Thomas Cook - Tech lessons for small travel businesses from the fall of a giant
By George Dumitru - WBE.travel | October 15, 2019
The reasons for Thomas Cook’s collapse will become clearer over time, but for now here are some of its issues which should provide SMEs with some talking points for the boardroom and water cooler alike. Read More
tripabrood-startup
Interview / Startups
STARTUP STAGE: TripAbrood wants to be smart with family trip planning
By Linda Fox | October 14, 2019
TripAbrood is using artificial intelligence to build a virtual assistant to help book family vacations. Read More
southeast asia part 2 investors entrepreneurs
News / Startups
Southeast Asia, part 2: Investors, entrepreneurs look to specialized solutions in complex region
By Mitra Sorrells | October 14, 2019
For the second piece in our series on Southeast Asia we hear from some of the region's most active investors and entrepreneurs. Read More
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