Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

News / Online

Inside Asia Pacific’s travel powerhouse: 10 trends redefining 'The Next 20'

By Coney Dongre - Phocuswright | September 24, 2025

WiT and Phocuswright are peeling back the curtain on shifts in Asia Pacific with this list of 10 trends redefining The Next 20, ahead of the WiT Singapore conference. Read More

News / Startups

Thayer's Hemmeter on SPAC comeback and space for a new travel brand

By Linda Fox | September 24, 2025

Chris Hemmeter, managing director of Thayer Investment Partners, discusses the pace of experimentation in travel and how it could lead to a new B2C powerhouse. Read More

From Our Partners / Online

4 ways to revive a stale loyalty program

By Larissa McCarty - TFL | September 23, 2025

For travel brands, the biggest opportunity is wildly underutilized and hiding in plain sight. Read More

Opinion / Online

The coming wave: Consolidation in tours and experiences

By Douglas Quinby - Arival | September 23, 2025

Arival CEO and co-founder Douglas Quinby discusses the potential for consolidation and brand-building in tours and experiences. Read More

News / Technology

Exploring the intersection of digital identity and AI in travel

By Abby Crotty | September 22, 2025

In the fifth and final installment of The New Age(nts) Trend Series, panelists discussed the future of generative AI, autonomous agents and digital ID in travel. Read More

Interview / Startups

Startup Stage: Holiwise uses AI to provide personalized travel recommendations

By Abby Crotty | September 19, 2025

Holiwise is developing an AI-powered travel agency to help premium travelers experience the world effortlessly. Read More

News / Technology

OpenAI chairman shares vision on travel’s AI future

By Morgan Hines | September 19, 2025

Bret Taylor, chairman of the board for OpenAI and co-founder of AI startup Sierra, discussed how he uses AI, how it might impact travel intermediaries and more. Read More

News / Technology

Are we primed for an AI crash? Travel stakeholders weigh in

By Morgan Hines | September 18, 2025

Are we having technology innovation déjà vu? Many are likening AI’s rise to the dot-com era that led to an eventual crash. Read More

News / Startups

Lake.com lands $2.6M for vacation rental discovery platform

By Linda Fox | September 17, 2025

Founded in 2023, Lake.com is betting that travel bookings will be made by AI agents in the future. Read More

Event / Technology

The New Age(nts) Trend Series Part 5: Convergence of GenAI with digital Identity

September 17, 2025

Join Phocuswright for this series of online conversations exploring the impact of generative AI and autonomous agents on the travel industry. On Demand

$The U.S. travel booking path fractured by social media, technology$

News / Technology

The U.S. travel booking path fractured by social media, technology

By Morgan Hines | September 17, 2025

Younger travelers are straying from the traditional booking path in favor of technology-fueled discovery. Read More

Opinion / Online

How travel giants, banks are rewriting the rules of customer loyalty

By Mario Gavira | September 16, 2025

Travel companies are transforming into financial services platforms, banks are morphing into travel agencies and loyalty programs are becoming sophisticated investment vehicles. Read More