Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

mobile app use travel
News / Online
How travel brands are prioritizing mobile app engagement
By Kathryn Walson | December 7, 2022
Companies like Expedia, Booking, Tripadvisor, CWT and more are using their apps to drive loyalty and provide personalization. Read More
expedia-traveler-value-index
From Our Partners / Online
Video: Expedia research uncovers disparities between travelers' desires and industry perceptions
By PhocusWire | December 5, 2022
Expedia for Business senior vice president and chief marketing officer Cheryl Miller shares some of the findings of the latest Traveler Value Index report.   Read More
worldline-payment-strategy-article
From Our Partners / Technology
Payments power travel companies to new destinations
By Laurie Gablehouse - Worldline | December 5, 2022
It took a global pandemic for many travel and hospitality companies to realize that without resilient and transparent payment processes their business might not be able to survive. Read More
expedia-kern-pcw-2022
News / Online
Expedia's Kern on changing perceptions of its role in travel
By PhocusWire | November 30, 2022
Expedia Group's Peter Kern discusses the company's recent technology, loyalty and sustainability moves at The Phocuswright Conference 2022. Read More
mangopay-acquires-nethone
News / Technology
Mangopay acquires fraud protection specialist Nethone
By Linda Fox | November 29, 2022
Poland-based Nethone, a PhocusWire Hot 25 Startup for 2022, was founded in 2016 and raised $6.7 million in July 2021. Read More
ReviewPro Q3 hotel guest reviews
News / Online
Review analysis reveals decline in hotel guest satisfaction
By Kathryn Walson | November 29, 2022
Hotels included in the report range from three to five stars and represent five major regions: Asia Pacific, Europe, North America, the Middle East and Africa and Latin America and the Caribbean. Read More
alex-bainbridge-autonomous-opinion
Opinion / Technology
12 reasons travel should care about autonomous vehicles
By Alex Bainbridge - Autoura | November 29, 2022
Autoura CEO Alex Bainbridge explains why the airline, hotel, experiences and travel retail sectors should care about autonomous vehicles Read More
hafner-kayak-pcw-22
News / Online
Kayak's Hafner on the good and bad in startups, tech and more
By PhocusWire | November 28, 2022
Kayak's Steve Hafner discusses startups, funding highs and lows and economic ups and downs at The Phocuswright Conference 2022. Read More
worldline-studio-phocuswright-conference
From Our Partners / Technology
Video: Worldline on the value of a local payment strategy for travel
By PhocusWire | November 23, 2022
Worldline head of global travel solutions Laurie Gablehouse explains the importance of a global payment strategy for brands that want to attract international travelers.   Read More
Magow MakeMyTrip India
News / Online
MakeMyTrip’s Magow on opportunities for growth in India
By PhocusWire | November 23, 2022
MakeMyTrip doesn’t aspire to be “the cheapest in the market all the time,” said co-founder and group CEO Rajesh Magow at The Phocuswright Conference. Read More
startup-stage-life
Interview / Online
STARTUP STAGE: LIFE wants to turn hotel reservations into NFTs
By Jill Menze | November 22, 2022
LIFE is an online booking platform offering hotel reservations and experiences that will be digitized and converted into tradable, collectible NFTs. Read More
str opinion main
Opinion / Online
5 ways to recession-proof a short-term rental business
By Mark Simpson - Boostly | November 21, 2022
While a recession doesn’t necessarily mean your business is doomed, it does pay to have a survival strategy in place. Read More
UAE startup Silkhaus raises $7.75M for short-term rental platform
News / Startups
UAE startup Silkhaus raises $7.75M for short-term rental platform
By Jill Menze | November 16, 2022
Founded in 2021, Silkhaus provides property owners with digital tools to monetize and manage their properties as short-term rentals. Read More
GetYourGuide to phase out Originals product
News / Online
GetYourGuide to phase out Originals product
By Douglas Quinby - Arival | November 16, 2022
The Berlin-based OTA is expected to end all of its Originals branded tours by the end of the year. Read More
Deal Engine main
News / Startups
Deal Engine secures $5.3M to simplify travel refunds and changes
By Kathryn Walson | November 15, 2022
Deal Engine’s platform automates refund and change operations for airlines, online travel agencies and travel management companies. Read More