Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

Expedia Group combines B2B and supply organizations under Alfonso Paredes
News / Online
Expedia Group combines B2B and supply organizations under Alfonso Paredes
By Cathy Walsh | May 11, 2026
The move brings Expedia Group’s supply and partner distribution teams together as the company pushes further into platform and B2B growth. Read More
Hotel groups mull app versus AI-ready strategies
News / Technology
Hotel groups mull app versus AI-ready strategies
By Linda Fox | May 11, 2026
In the past week Wyndham unveiled a ChatGPT app while Choice Hotels unveiled a series of internal AI tools. Read More
Startup Stage: Voyagier targets luxury travel with AI-powered trip planning and booking
Interview / Startups
Startup Stage: Voyagier targets luxury travel with AI-powered trip planning and booking
By Cathy Walsh | May 11, 2026
The early-stage startup brings together AI-powered trip planning, luxury travel advisors and booking infrastructure. Read More
Agentic commerce in travel: Who wins, who loses and what to do about it
Opinion / Technology
Agentic commerce in travel: Who wins, who loses and what to do about it
By Mario Gavira | May 11, 2026
Mario Gavira argues that travel companies face sharply different levels of exposure to agentic AI disruption, with loyalty, unique inventory and human expertise emerging as key defenses. Read More
Expedia Group hits record Q1 profitability amid AI overhaul
News / Finance
Expedia Group hits record Q1 profitability amid AI overhaul
By Morgan Hines | May 7, 2026
CEO Ariane Gorin shared concrete examples of how AI has driven performance across the business. Read More
CEO Spotlight: Gonzalo Estebarena of Despegar
Interview / Online
CEO Spotlight: Gonzalo Estebarena of Despegar
By Linda Fox | May 6, 2026
Despegar's CEO Gonzalo Estebarena discusses the Prosus acquisition, internal and external AI developments and growth plans. Read More
How travel companies are approaching agentic AI
News / Technology
How travel companies are approaching agentic AI
By Mark Frary | May 5, 2026
Travel companies are exploring how AI agents can support internal workflows and operational tasks, while setting limits on autonomy for customer-facing tools. Read More
Phocuswright Europe 2026: Navigating the new era
News / Online
Phocuswright Europe 2026: Navigating the new era
By PhocusWire | May 4, 2026
The Barcelona conference will examine how artificial intelligence, distribution shifts and changing traveler expectations are reshaping travel strategy. Read More
DirectBooker announces hotel partners, ChatGPT app
News / Distribution
DirectBooker announces hotel partners, ChatGPT app
By Linda Fox | April 30, 2026
DirectBooker, a PhocusWire Hot 25 Startup for 2026, has also launched an app in ChatGPT and a connector in Claude. Read More
Hospitality's tech crossroads: Staying human in an increasingly digital industry
From Our Partners / Technology
Hospitality's tech crossroads: Staying human in an increasingly digital industry
By PhocusWire | April 30, 2026
Find out how hotels and travel agencies can adopt technology without losing the human relationships at the core of hospitality. Read More
Ixigo launches three ChatGPT apps
News / Technology
Ixigo launches three ChatGPT apps
By Cathy Walsh | April 30, 2026
The India-based online travel company has added ChatGPT apps across ixigo, AbhiBus and ConfirmTkt, allowing users to search and compare travel options in a conversational interface. Read More
Hilton to bring app to more AI platforms
News / Distribution
Hilton to bring app to more AI platforms
By Linda Fox | April 29, 2026
Hilton unveiled an Anthropic-powered AI trip planner in March. Read More
Booking Holdings’ play to keep travelers in ecosystem with AI
News / Finance
Booking Holdings’ play to keep travelers in ecosystem with AI
By Morgan Hines | April 28, 2026
The company shared strong Q1 results, AI updates and its outlook on the conflict in the Middle East. Read More
AirAsia MOVE CEO on Gen Z travelers, trust and super apps
News / Online
AirAsia MOVE CEO on Gen Z travelers, trust and super apps
By Yeoh Siew Hoon - WiT | April 28, 2026
AirAsia Move CEO Nadia Omer discusses Gen Z travelers, AI and trust and OTAs in the future. Read More
The short-term rental platforms rolling out alternative business models
News / Distribution
The short-term rental platforms rolling out alternative business models
By Matthew Parsons | April 28, 2026
Short-term rental platforms are reviving subscription models as hosts seek lower distribution costs and more control over bookings.  Read More
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