Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

With U.S. TikTok ban looming, how could travel brands be impacted?
News / Online
With U.S. TikTok ban looming, how could travel brands be impacted?
By Morgan Hines | January 16, 2025
Travel brands including Expedia, Booking.com, Airbnb, United Airlines, Hilton, Kayak and more use TikTok as part of their marketing strategies. Read More
Is India’s travel sector on the verge of a boom?
News / Online
Is India’s travel sector on the verge of a boom?
By Morgan Hines | January 15, 2025
Some claim India’s trajectory looks similar to China’s path a dozen or so years ago in terms of discretionary spending. Read More
Engineering AI for personalization and operational efficiency in travel
From Our Partners / Technology
Engineering AI for personalization and operational efficiency in travel
By PhocusWire | January 14, 2025
Encora is a digital engineering services company with more than 9,000 employees in 45 countries around the world. Read More
What's the point? Finding new opportunities to earn loyalty in travel
News / Online
What's the point? Finding new opportunities to earn loyalty in travel
By Marisa Garcia | January 13, 2025
A panel on loyalty in travel at The Phocuswright Conference featured executives from AirAsia Move, Capital One and Hilton who discussed what drives loyalty and the importance of understanding customer... Read More
How travel brands stay ahead on social media
News / Online
How travel brands stay ahead on social media
By Morgan Hines | January 10, 2025
Travel experts discuss the importance of travel brands staying agile in the social media arena as younger generations turn to these platforms for search purposes. Read More
AWS on using technology to drive customer-centricity in travel
From Our Partners / Technology
AWS on using technology to drive customer-centricity in travel
By PhocusWire | January 8, 2025
 AWSprovides cloud computing technology to companies around the world, including many in travel and hospitality such as United Airlines, Air Canada, Trip.com, Booking.com, Choice Hotels and many... Read More
A new era for travel startup investing
News / Startups
A new era for travel startup investing
By Phocuswright Research | January 7, 2025
According to a Phocuswright report, generative AI is expected to transform the travel industry and how companies operate, potentially reducing the need for funding in the long run. Read More
Priceline's Brett Keller on OTA's evolution and growth in packaging
News / Online
Priceline's Brett Keller on OTA's evolution and growth in packaging
By Marisa Garcia | January 7, 2025
CEO of Priceline, Brett Keller, discussed his 25-year tenure and the evolution of Priceline at The Phocuswright Conference. Read More
Travel veterans discuss mega deal potential, AI fatigue and technical deficit
News / Technology
Travel veterans discuss mega deal potential, AI fatigue and technical deficit
By Linda Fox | January 7, 2025
Predicting travel's future isn't easy with so many external factors impacting the industry, but executives including SilverRail Technologies' Aaron Gowell, Phocuswright's Lorraine Sileo and T2Impact's... Read More
Wall Street talk: AI's opportunities for online travel agencies
News / Online
Wall Street talk: AI's opportunities for online travel agencies
By Morgan Hines | January 6, 2025
A trio of Wall Street veterans touched on AI and stocks, regulatory changes and consumer behavior and more in a wide-ranging conversation at The Phocuswright Conference. Read More
Why AI agents will supercharge, not bypass, OTAs
Opinion / Online
Why AI agents will supercharge, not bypass, OTAs
By Mario Gavira | January 6, 2025
Mario Gavira discusses how established online travel intermediaries could thrive in the era of agentic AI as they leverage the tech foundations and financial models they have spent years developing. Read More
The importance of using data to empower travelers
News / Technology
The importance of using data to empower travelers
By Linda Fox | January 2, 2025
Filip Filipov, a former vice president of Skyscanner, left travel more than four years ago, and is now back as chief operations officer of airline data specialist OAG.  Read More
Phocuswright analysts share their travel predictions for 2025
News / Online
Phocuswright analysts share their travel predictions for 2025
By Morgan Hines | January 2, 2025
AI agents, luxury travel, developments in APAC, short-term rentals, digital ID and eVTOLS are some of the topics Phocuswright analysts are watching for 2025. Read More
Travel industry leaders' predictions for 2025
News / Technology
Travel industry leaders' predictions for 2025
By Morgan Hines | January 2, 2025
Executives from Travelport, Klook, Cloudbeds, Spotnana, Mews and more share their predictions for the year ahead, including their takes on artificial intelligence, search, funding and more.   Read More
The move from legacy models to delightful experiences
News / Technology
The move from legacy models to delightful experiences
By Marisa Garcia | December 24, 2024
Executives from Despegar, Meili and Wego discuss the complexity in travel and the hope for AI to solve some of the challenges at The Phocuswright Conference 2024. Read More
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