Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

News / Technology

The long, costly and risky road to airline digital transformation

By Linda Fox | October 28, 2022

Airlines seem to acknowledge that to move away from legacy technology and modernise selling processes, they can no longer act alone. Read More

News / Technology

My Method... How a CRM system helped Panache Cruises launch

By James Cole - Panache Cruises | October 27, 2022

Panache Cruises adopted a CRM system from TProfile that helped it launch on time with a slick and appealing customer service provision. Read More

Interview / Online

In The Big Chair - Graham Turner of Flight Centre Travel Group

By Mitra Sorrells | October 27, 2022

Graham Turner is CEO of Flight Centre Travel Group, one of the world’s largest travel retailers and corporate travel managers, with company-owned leisure and corporate travel business in 23... Read More

News / Startups

ConnexPay raises $110M to fund global expansion

By Kathryn Walson | October 26, 2022

ConnexPay previously closed a Series B funding round of $20 million in December 2021. Read More

News / Online

MakeMyTrip and OYO fined for anti-competitive behavior

By Linda Fox | October 21, 2022

MakeMyTrip-Goibibo (MMT-Go) has been fined for abusing a dominant position as well as having an anti-competitive arrangement with OYO, which is also being fined. Read More

News / Technology

Booking.com partners with Chooose to boost traveler awareness of climate impacts

By Mitra Sorrells | October 20, 2022

The partnership will initially focus on providing transparent information about the carbon impact of each element of a booking. Read More

News / Online

Revolut adds rental homes to existing accommodation offering

By Linda Fox | October 19, 2022

The U.K.-based company says the launch of Homes is part of its Stays accommodation booking service, unveiled in 2021. Read More

News / Technology

A temperature check on crypto payments in travel

By Jill Menze | October 18, 2022

Even with market volatility and technological hurdles, travel providers shouldn’t sleep on the cryptocurrency opportunity. Read More

News / Online

Airbnb names OMG! Fund hosts, launches noise-monitoring technology

By Jill Menze | October 17, 2022

Airbnb has announced the recipients of its $10,000,000 OMG! Fund as well as a partnership with Minut to provide noise-monitoring support for hosts. Read More

News / Online

WTTC and Sustainable Hospitality Alliance unite for environmental push

By Linda Fox | October 17, 2022

The pair have signed a Memorandum of Understanding committing both organizations to working together on reducing the environmental impact of the hospitality industry. Read More

News / Online

Move to digital gains momentum in tours and activities sector

By Kathryn Walson | October 14, 2022

Online travel agencies will continue to accelerate the move to digital. And with niche OTAs entering the tours and activities market, consolidation is likely on the horizon. Read More

News / Online

RV travel stays the course: “There’s no going back”

By Jill Menze | October 14, 2022

Interest in RV rentals - a popular choice amid the pandemic - remains high, with platforms such as Outdoorsy exceeding $2 billion in total transactions. Read More

News / Online

RootRez raises $1.8M to launch lodging e-commerce software in new markets

By Jill Menze | October 13, 2022

Founded in 2015, Utah-based RootRez provides destination tourism organizations with a fully customizable white-label booking engine to help drive local economic demand. Read More

Interview / Startups

STARTUP STAGE: Voyagu is a new OTA that provides dedicated advisors

By Mitra Sorrells | October 13, 2022

Founded in 2020, Voyagu is a travel management platform and marketplace that connects travelers with advisors that provide service throughout a trip. Read More