Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

Q&A: Tech, people and policy - the evolution of travel insurance
From Our Partners / Technology
Q&A: Tech, people and policy - the evolution of travel insurance
By Kevin May | October 29, 2018
Beth Godlin has worked in the travel insurance sector for 25 years, so is well-placed to analyze where it has come from and where it is heading. Read More
phocuswright-gender-survey
News / Technology
TAKE A SURVEY: Gender parity in travel and technology
By PhocusWire | October 26, 2018
Phocuswright is engaging its community to help find out where the industry stands on gender parity. Read More
In the green room at Phocuswright with ... Dhruv Shringi
Interview / Online
In the green room at Phocuswright with ... Dhruv Shringi
By PhocusWire | October 26, 2018
As co-founder and CEO of Yatra, Dhruv has led the company from its launch in 2006 with three people to a company of some 2,400 people. Read More
Expedia Q3 earnings 2018
News / Distribution
Expedia records another positive quarter, double-digit growth in revenue and bookings
By Mitra Sorrells | October 25, 2018
Expedia Group saw its gross booking increased $2.5 billion, or 11% year-over-year, in the third quarter of 2018, fueled by growth in Brand Expedia, HomeAway, Hotels.com and Expedia Partner Solutions.... Read More
Expedia Group acquires Pillow and ApartmentJet
News / Technology
Expedia Group goes deeper into alternative rentals with acquisitions of Pillow and ApartmentJet
By Mitra Sorrells | October 25, 2018
Expedia Group has acquired two software companies that serve the short-term rental market, a move it says will enhance its alternative accommodations marketplace for residents, owners and managers in... Read More
VIDEO: The Travel Corporation on the sun shining on activities
News / Technology
VIDEO: The Travel Corporation on the sun shining on activities
By Kevin May | October 25, 2018
As the online end of the tours and activities sector has received a massive bump in interest over recent years, groups such as The Travel Corporation have watched on with huge interest. Read More
snapshot-travel-industry-2018-2
Opinion / Technology
Bots, bottled water and search - a varied snapshot of industry issues in 2018
By Simone Puorto | October 25, 2018
Here is a fairly unknown fact: the Hospitality Sales & Marketing Association International is as old as Mount Rushmore in the U.S. Read More
OYO launches Indonesia, OYO Living brand
News / Startups
OYO launches in Indonesia, will invest $100 million and reach 35 cities
By Mitra Sorrells | October 24, 2018
Indian hospitality startup OYO has launched in Indonesia, starting with 30 properties operated under lease or franchise agreements in three cities.   Read More
Skyscanner joins NDC Exchange
News / Distribution
Skyscanner becomes first travel search engine to join NDC Exchange
By Mitra Sorrells | October 24, 2018
Skyscanner has joined NDC Exchange, an industry-owned marketplace created by ATPCO and SITA to facilitate adoption of IATA’s New Distribution Capability.   Read More
google-brand-protection-hotel-2
Opinion / Online
How hotels can manage brand protection changes on Google
By Marta Lopez - Mirai | October 23, 2018
A few days ago, Google informed users that it will change the brand-protection policy on its text adverts on Google Ads (what used to be known as AdWords). Read More
klook-getyourguide-london-eye-2
News / Online
VIDEO: The two well-funded activities brands speak out
By Kevin May & PhocusWire | October 22, 2018
It's been quite a year for Klook and GetYourGuide - both in terms of their individual strategies and the changes taking place in the tours and activities sector that they operate in. Read More
Kaizen report marketing content
News / Online
Interactive content most effective marketing tool for travel brands
By Mitra Sorrells | October 19, 2018
Travel brands looking to maximize their search engine optimization strategy should focus on creating interactive content since it ranks higher than all other forms of content for URL ratings, social... Read More
Three ways hoteliers are kicking silos of technology for good (finally)
Opinion / Technology
Three ways hoteliers are kicking silos of technology for good (finally)
By Klaus Kohlmayr - IDEAS | October 18, 2018
Stop me if you’ve heard this before: In the age of OTAs and industry disruption, effectively managing a complex channel and distribution strategy is critical to a hotelier’s bottom line. Read More
VIDEO: The high-profile investor view on tours and activities
News / Startups
VIDEO: The high-profile investor view on tours and activities
By Kevin May | October 17, 2018
He's one of the prominent members of the investment community in travel (and countless other sectors), and always has lots to say about the markets and companies that he backs. Read More
The true cost of hotel brand participation online
Opinion / Distribution
The true cost of hotel brand participation online
By Peter O’Connor - Essec Business School | October 16, 2018
There’s a common misconception in our industry that brands are cheap and online travel agencies are expensive. And no-one knows when it started. Read More
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